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Rochester Airport ROC Airport Traveler Guide

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ROC Airport Insights & Guide

Key ROC Airport Topics:

Getting to Know ROC Airport

Welcome to the Greater Rochester International Airport Online Guide. Nestled in the vibrant city of Rochester, New York, ROC serves as a key gateway, connecting passengers to numerous destinations worldwide. The airport boasts three well-organized terminals, each brimming with a variety of amenities to elevate your travel experience. A unique feature of ROC is its commitment to accessibility, with a range of services designed to assist passengers with disabilities. Whether you're departing, arriving, or just passing through, ROC strives to ensure your journey is as smooth and enjoyable as possible. To learn more about other airports you might be visiting on your travels, feel free to check out our comprehensive guide to worldwide airports.

iFly Tip: Choose the best check-in option for your needs with help from our guide.

Rochester Airport (NY) has three terminals: Concourse A, Concourse B, and the Main Terminal. Concourse A has 8 gates, Concourse B has 12 gates, and the Main Terminal has 14 gates. Major airlines such as American Airlines, Delta, and United operate out of the Main Terminal, while smaller airlines like Allegiant and Frontier operate out of Concourse A and B.

To navigate the airport, follow the signs to your designated terminal and gate. The Main Terminal is located in the center of the airport and can be accessed from the parking garage or the ground transportation center. Concourse A and B are located on either side of the Main Terminal and can be accessed through the security checkpoint in the Main Terminal.

Once you have passed through security, you will find a variety of food and beverage options, as well as retail stores and other services. Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

ROC has three terminals: Concourse A, Concourse B, and the Main Terminal. The Main Terminal is the hub of the airport and is connected to both concourses via a pedestrian walkway. The walkway takes approximately 5-10 minutes to traverse.

If you prefer not to walk, shuttle buses are available to transport passengers between terminals. The shuttle service is free and runs every 10-15 minutes. To catch the shuttle, simply follow the signs to the shuttle bus stop located near baggage claim. The shuttle buses are wheelchair accessible and can accommodate passengers with disabilities.

Frequent Flier Tips

To help make your experience at Greater Rochester International Airport (ROC) as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ROC-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"ROC is a single-terminal airport, making navigation straightforward. However, if you’re in a rush, note that the security checkpoint can get busy during peak hours. Arrive early to avoid long lines." — John D., Rochester, NY, August 2023

"The terminal layout is easy to understand, but if you need assistance, the information desks are very helpful. They are located near the main entrance and baggage claim." — Emily R., Brighton, NY, July 2023

Getting To/From the City

"For a quick and affordable trip to downtown Rochester, consider using the RTS bus service. It’s reliable and stops right outside the terminal." — Michael T., Irondequoit, NY, September 2023

"If you’re in a hurry, rideshare services like Uber and Lyft are readily available and can get you to the city center in about 15 minutes." — Linda K., Greece, NY, October 2023

Parking

"The long-term parking at ROC is very convenient and reasonably priced. It’s just a short shuttle ride to the terminal, and the shuttles run frequently." — David S., Henrietta, NY, November 2023

"If you’re only dropping someone off, the cell phone lot is a great option. It’s free and just a couple of minutes from the terminal." — Karen W., Pittsford, NY, December 2023

Inside the Airport

"ROC has a variety of dining options. If you have time, grab a bite at the Flight Deck Diner, which offers a great view of the runway." — Lisa M., Webster, NY, January 2024

"For some last-minute shopping, the airport has several stores that offer everything from travel essentials to local souvenirs." — Mark P., Penfield, NY, February 2024

Avoiding Delays and Stress

"Check the wait times for security on the ROC website before you leave for the airport. It can save you a lot of stress if you know what to expect." — Susan B., Fairport, NY, March 2024

"If you’re traveling during the winter, be prepared for possible delays due to snow. ROC is good about keeping runways clear, but it’s always better to be safe than sorry." — Robert L., Victor, NY, April 2024

iFly Tip: Be prepared by understanding the baggage check-in deadlines for your flight.

Picking Up and Dropping Off Passengers

If you need to pick up or drop off passengers at Rochester NY Airport, there are a few things you should know. First, curbside parking is restricted to active loading and unloading only. If you need to wait for your passengers, you should use the cell-phone waiting area located near the airport entrance. This area is free and allows you to wait in your car until your passengers are ready to be picked up.

When picking up passengers, it's important to note that you cannot park or leave your vehicle unattended at the curb. If you need to assist your passengers with their luggage, you should park in the short-term parking lot located near the terminal. This lot is conveniently located and offers hourly and daily rates.

Overall, it's important to follow the airport's rules and regulations when picking up and dropping off passengers. By doing so, you can ensure a smooth and stress-free experience for everyone involved.

Parking Facilities & Options

Greater Rochester International Airport offers a variety of parking options to suit every traveler's needs. There are several parking lots and garages located within walking distance of the airport terminals, including the Short-Term Garage, Long-Term Garage, and Economy Lot. The Short-Term Garage is perfect for those who need to park for just a few hours, while the Long-Term Garage and Economy Lot are better suited for extended stays.

If you're picking up a passenger, the airport has a convenient cell phone waiting area located just outside the terminal. This area allows you to wait in your car until your passenger arrives, so you don't have to circle the airport endlessly.

Handicapped parking is available in all parking areas, with designated spaces located close to the terminal entrances. If you require special assistance, the airport offers a variety of services to make your travel experience as smooth as possible.

For those looking for a more economical parking option, off-airport parking is available nearby. These lots offer shuttle service to and from the airport, and can often save you money compared to parking on-site.

Get details about ROC parking options and rates, along with more economical off-airport parking here.

Transportation Options

Rochester Airport (NY) offers a variety of ground transportation options to help you get to your destination.

If you prefer to rent a car, there are several car rental companies available at the airport, including Avis, Budget, Enterprise, and Hertz. The rental car counters are located in the terminal lobby, and the rental car lot is within walking distance of the terminal.

Taxi services are also available at the airport, with drop-off areas located outside of the baggage claim area. The fare for a taxi ride from the airport to downtown Rochester is approximately $20.

For those looking for a more affordable option, shared ride services such as Uber and Lyft are available at the airport. Pickup areas for these services are located outside of the baggage claim area. However, please note that there may be restrictions on the number of passengers and amount of luggage allowed in shared rides.

Airport shuttles are another option for transportation, with several shuttle companies offering service to various locations in the Rochester area. Pickup areas for these shuttles are located outside of the baggage claim area, and fares vary depending on the destination.

If you prefer to use public transportation, the Rochester Genesee Regional Transportation Authority (RTS) offers bus service from the airport to various locations in the Rochester area. The bus stop is located outside of the terminal near the taxi stand, and fares start at $1.

iFly Tip: Learn the best strategies for handling in-flight restlessness in toddlers by visiting our toddler flying tips.

Airport Hotels

Traveling can be a tiring experience, and having a comfortable place to rest near the airport can make your journey much more pleasant. Whether you're in town for a quick layover, a business trip, or a leisurely vacation, finding a hotel near the airport can save you both time and stress. This guide presents a variety of hotel options, each with its own unique features and benefits, to help you find the perfect place to rest and recharge. From hotels located within the premises of the airport to those a short drive away, there's something for every traveler's preference. So, sit back, relax, and let us help you find your ideal home away from home. View all Greater Rochester Airport Hotels now.

Dining, Shopping & Enjoying the Airport

ROC Airport offers a variety of dining and shopping options for travelers. If you're looking for a quick bite, head to Tim Hortons in Concourse A for a cup of coffee and a breakfast sandwich. For a sit-down meal, try the bar and grill at the CB Craft Brewers in Concourse B, which serves up delicious burgers and craft beer. If you're in the main terminal, stop by the Finger Lakes Coffee Roasters for a cup of locally roasted coffee and a pastry.

When it comes to shopping, there are plenty of options to choose from. Hudson News in the main terminal offers a wide variety of magazines, books, and snacks for your flight. For souvenirs, check out the Rochester Museum & Science Center store in Concourse A, which features locally made gifts and educational toys. If you're in need of some last-minute travel essentials, head to the CNBC News store in Concourse B for everything from headphones to phone chargers.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, view the comprehensive list here.

Passenger Services

If you're flying through ROC (ROC), you'll be pleased to know that the airport offers a range of passenger services to make your journey as smooth and stress-free as possible.

For those who need to stay connected, free Wi-Fi is available throughout the airport, so you can check your emails or catch up on work while you wait for your flight.

If you've lost something during your travels, head to the airport's lost and found office, located in the main terminal. The friendly staff will do their best to help you locate your lost item.

Traveling with children? The airport has a children's play area in Concourse B, where kids can burn off some energy before their flight. Additionally, the airport offers special-needs services, including wheelchair assistance and accessible restrooms, to ensure that all passengers can travel comfortably.

Need to take care of some banking while you're at the airport? There's an ATM located in the main terminal, as well as a currency exchange service for international travelers.

If you require medical assistance during your time at the airport, a first aid station is located in the main terminal, and trained staff are on hand to provide assistance if needed.

Flight Status Info

As an air traveler, it's important to stay updated on the status of your flight departure, especially if there are any delays, cancelations, or gate changes. Luckily, there are several ways to get flight status information at Metropolitan Oakland Airport.

One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Simply locate your flight on the display and check the status.

Another convenient way to stay informed is by using your airline's mobile phone app. Most airlines offer apps that allow you to check flight status, receive alerts about delays or cancelations, and even change your seat or upgrade your ticket. You can also sign up for text, email, or push notifications to receive updates directly to your phone.

Lastly, passengers can check the status of their flight departure at Metropolitan Oakland Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Rochester Airport (ROC) is located in Rochester, New York, United States.
  • Terminals: The airport features a Main Terminal, which includes Concourse A and Concourse B.
  • Airlines Served: The airport is served by major airlines including Delta Airlines, United Airlines, and American Airlines. For a list of all airlines, check out the ROC Airlines Served page.
  • Passenger Traffic: Rochester Airport handles approximately 10,000 passengers daily.
  • Daily Flights: The airport sees around 100 daily flights.
  • Top Destinations: The most popular destinations served from ROC are Atlanta, Charlotte, Chicago, Detroit, and Philadelphia.
  • Hub Status: Rochester Airport is not a hub for any major airline, although Delta Airlines operates the most flights from the airport.

Airport History

The Greater Rochester International Airport, located in Rochester, New York, has a rich history dating back to the early 1900s. Here are some significant events in the airport's history:

  • 1927 - The first airport in Rochester, known as the Rochester-Monroe County Airport, opened for business.
  • 1941 - The airport was renamed to the Greater Rochester Airport and became a hub for military activity during World War II.
  • 1950 - The airport underwent a major expansion, including the construction of a new terminal building and longer runways to accommodate larger aircraft.
  • 1962 - The airport was renamed to the Greater Rochester International Airport to reflect its growing importance as an international gateway.
  • 1993 - A new terminal building was constructed to replace the outdated 1950s-era terminal.
  • 2001 - The airport was temporarily closed following the September 11 terrorist attacks, causing significant disruptions to air travel in the region.
  • 2018 - The airport completed a $79 million renovation project, which included upgrades to the terminal building, parking facilities, and runway infrastructure.

Today, the Greater Rochester International Airport continues to serve as a vital transportation hub for the region, connecting travelers to destinations across the United States and around the world.

Airport Contact Information

For more information about Rochester NY Airport, please refer to the following contact details:

  • IATA Code: ROC
  • Airport Website
  • Phone: +1 585-753-7020
  • Email: [email protected]
  • Mailing Address: Rochester International Airport, 1200 Brooks Ave, Rochester, NY 14624, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Rochester Airport Q&A

ROC offers several parking options including the Short-Term Garage, Long-Term Garage, and Economy Lot. There is also a cell phone waiting area for picking up passengers.
You can use the pedestrian walkway, which takes about 5-10 minutes to traverse, or the free shuttle buses that run every 10-15 minutes.
Yes, the RTS bus service is a reliable and budget-friendly option to get to downtown Rochester.
For a quick bite, head to Tim Hortons in Concourse
Visit the lost and found office located in the main terminal. The staff will help you locate your lost item.
Yes, free Wi-Fi is available throughout ROC Airport.
The Long-Term Garage and the Economy Lot are the best options for extended stays.
Yes, ROC offers a range of services including wheelchair assistance and accessible restrooms.
Use the cell-phone waiting area for pickups. For drop-offs, curbside parking is restricted to active loading and unloading only.
You can check flight status using the in-airport flight displays, your airline's mobile app, or by visiting the flight departures page on ifly.com.