ROC Terminal Maps & Guide
- Airport Terminal Maps
- Getting Around ROC Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to the Greater Rochester International Airport, your gateway to seamless travel in and out of Rochester, NY. Whether you're departing or arriving, our comprehensive guide will help you navigate through the terminals, find amenities, and ensure a smooth journey.
Airport Terminal Maps
Do you know your specific departure or arrival terminal at Rochester Airport (NY)? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
ROC Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
Rochester Airport Terminal Map
Getting Around ROC Airport
The airport consists of a main terminal building with two angled concourses, Concourse A and Concourse B, which house a total of 22 passenger gates. The departures level features a ticketing hall, a six-lane security checkpoint, and a post-security food court. After passing through security, travelers can access their respective concourses: Concourse A (Frederick Douglass Concourse) with gates A1-A11, and Concourse B (Susan B. Anthony Concourse) with gates B1-B10.
For those arriving, the arrivals level includes four baggage claim carousels, airline baggage offices, and visitor information services. Car rental offices are also conveniently located on this level. To navigate between levels, elevators and escalators are available, ensuring accessibility for all passengers.
To make your way around the airport more efficiently, consider the following tips:
- Check the terminal maps available throughout the airport to familiarize yourself with the layout.
- Allow sufficient time to pass through the security checkpoint, especially during peak travel hours.
- Utilize the information desks if you need assistance or directions.
Get the most up-to-date information on airlines and their terminal locations at ROC.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we’ve gathered the best advice and tips from ROC-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the terminals for a smoother journey. Here’s what they have to say:
Navigating the Airport
"If you're flying out of Concourse A, remember that gates A1-A11 are all within a short walk from the security checkpoint. This means you can get through security faster and still have plenty of time to grab a coffee or snack before your flight." — John D., Irondequoit, NY, December 2023
"For those connecting through Concourse B, it's a good idea to familiarize yourself with the layout beforehand. Gates B1-B10 are spread out, so knowing where your gate is can save you a lot of time and stress." — Emily R., Brighton, NY, February 2024
Amenities & Services
"Don't miss the Genesee Brew House in the Main Terminal if you have some time to kill. It's a great place to relax and enjoy a local brew. Plus, the seating area offers a nice view of the runway." — Mark S., Greece, NY, March 2024
"The Delta Sky Club in Concourse B is a lifesaver for frequent fliers. It has comfortable seating, free Wi-Fi, and plenty of charging stations. It's the perfect spot to get some work done or just unwind before your flight." — Lisa T., Henrietta, NY, May 2024
Security
"The TSA PreCheck lane near Concourse A is a game-changer. If you're eligible, you can breeze through security without taking off your shoes or removing your laptop from your bag. It saves so much time, especially during peak hours." — Alex W., Webster, NY, June 2024
"If you're traveling internationally, allow extra time for passport control. The CBP facility is efficient, but it can get busy during peak times. Arriving early ensures you won't miss your connecting flight." — Maria L., Fairport, NY, August 2024
Baggage
"For quick baggage claim, check the monitors in the terminal for your carousel number as soon as you land. Baggage carts are available and can be a big help if you have a lot of luggage." — David K., Penfield, NY, April 2024
"If you have a tight connection, consider using only carry-on luggage. This way, you can avoid the wait at baggage claim and head straight to your next gate." — Sarah M., Pittsford, NY, September 2024
iFly Tip: Explore the convenience of airline mobile app check-in to save time.
Security & Screening
In this section, you will find comprehensive information about the security and screening processes at the airport. Learn about the locations of security checkpoints, the availability of fast track lanes like TSA PreCheck and CLEAR, and where to find passport and immigration control. Discover the benefits of programs like Global Entry and how to expedite your security screening experience. Additionally, find out how to enroll in or renew your TSA PreCheck membership to enjoy faster travel.
Locations of Security Checkpoint(s)
The Greater Rochester International Airport has two security checkpoints located in the Main Terminal. One is located near the entrance of Concourse A, and the other is located near the entrance of Concourse B. Both checkpoints are equipped with advanced technology to ensure the safety and security of all passengers and their belongings. It is recommended that passengers arrive at least two hours before their scheduled departure time to allow enough time for security screening.
Fast Track Lanes and Locations
The Greater Rochester International Airport offers a TSA PreCheck program, which allows eligible passengers to use the expedited security lanes. The TSA PreCheck lane is located at the security checkpoint near the entrance of Concourse A. Passengers who are enrolled in the program can keep their shoes, belts, and light jackets on, and can leave their laptops and liquids in their carry-on bags. In addition, the airport also offers a CLEAR program, which uses biometric technology to expedite the security screening process. The CLEAR lane is also located at the security checkpoint near the entrance of Concourse A.
Passport & Immigration Control Locations
The Greater Rochester International Airport has a U.S. Customs and Border Protection (CBP) facility located in the Main Terminal. Passengers arriving from international destinations will go through passport and immigration control at this facility. The CBP facility is located on the lower level of the Main Terminal, near baggage claim. Passengers will need to present their passport and any necessary travel documents to CBP officers for inspection. It is recommended that passengers arriving from international destinations allow ample time for passport and immigration control processing.
TSA and TSA Pre Checkpoints
At ROC Airport, the TSA and TSA Pre Checkpoints are located on the upper level of the terminal, near the airline ticket counters. The TSA Pre Checkpoint offers expedited screening for eligible passengers, allowing them to keep on their shoes, belts, and light jackets, and keep their laptops and liquids in their bags. To use TSA Pre, passengers must apply and be approved through the TSA Pre Check program.
To get the latest TSA wait times, visit our TSA wait times guide.
Global Entry Locations
Global Entry is a U.S. Customs and Border Protection program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. At the airport, Global Entry kiosks are located in the International Arrivals area of the terminal. To use Global Entry, travelers must apply and be approved through the program, and have their passport and fingerprints on file with U.S. Customs and Border Protection.
CLEAR Lane Locations
This airport does not currently have CLEAR Lanes. However, you still might be able to use CLEAR if you are traveling to or from another airport that does. You can easily check CLEAR airport locations and learn more about how to save a ton of time on your next trip!
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Avoid travel stress by checking the baggage cutoff times before you head to the airport.
Food, Shops & Services
Traveling can be exhausting, but Rochester Airport has plenty of options to keep you fueled and entertained during your journey. If you're looking for food and shopping, you'll find a variety of options in Concourse A, Concourse B, and the Main Terminal.
For a quick bite, head to one of the many fast food options, such as McDonald's or Dunkin' Donuts. If you have more time to spare, sit down and enjoy a meal at one of the sit-down restaurants, such as the popular Bar 145 or the local favorite, The Distillery. And if you're in the mood for a drink, there are several bars and lounges to choose from, including the Genesee Brew House and the Samuel Adams Toasts & Tastes.
When it comes to shopping, Rochester Airport has a variety of stores to browse through. From souvenirs and gifts to electronics and books, you'll find everything you need to make your trip more enjoyable. And if you need any last-minute amenities, there are several convenience stores and pharmacies located throughout the airport.
Check out our restaurants and stores directory to learn more about food and shopping choices at the airport.
Baggage Claim Areas
ROC has two baggage claim areas located in the Main Terminal. Baggage for all airlines is delivered to these areas. Passengers should check the monitors located throughout the terminal for their flight's baggage claim carousel number. Baggage carts are available for use in the baggage claim areas.
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iFly Tip: For stress-free flights with toddlers, check out our comprehensive travel guide.
Rochester Terminal Q&A
Find more help here for your journey through the airport