HKG Airport Insights & Guide
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know HKG Airport
Discover Hong Kong Airport, Asia's premier aviation hub, known for its iconic Sky Bridge. Our concise guide covers everything from flight updates to terminal navigation, ensuring a smooth journey. Whether it's finding the best parking or exploring dining options, we streamline your travel experience at HKG.
For insights into other key airports, explore our Comprehensive Airport Guide at iFly.com.
iFly Tip: Visit our Flying Info and Tips page for a broad selection of air travel resources.
Navigating HKG's Terminals
HKG has four terminals: Midfield Concourse, Satellite North, Terminal 1, and Terminal 2. Terminal 1 is the largest and serves most airlines, including Cathay Pacific, Hong Kong Airlines, and Air China. Terminal 2 is primarily used by low-cost carriers such as Cebu Pacific and Spring Airlines. Midfield Concourse and Satellite North are satellite terminals connected to Terminal 1, serving airlines such as Emirates, Singapore Airlines, and Thai Airways.
Each terminal has a variety of shops, restaurants, and services available for passengers. Midfield Concourse and Satellite North offer duty-free shopping, while Terminal 1 and Terminal 2 have a wider range of dining options.
To navigate between terminals, passengers can use the Skytrain, which runs 24 hours a day and is free of charge. The train runs every two minutes during peak hours and every four minutes during off-peak hours. There are also shuttle buses available for passengers with limited mobility or large baggage.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
HKG Airport has four terminals: Terminal 1, Terminal 2, Midfield Concourse, and Satellite North. To get between terminals, passengers can use the Airport Express train, which runs every 10 minutes and takes about 2 minutes to travel between Terminal 1, Terminal 2, and the SkyCity area. The train is free of charge for passengers with a valid boarding pass. Alternatively, passengers can take the free shuttle bus service, which operates between Terminal 1, Terminal 2, and the SkyPlaza. The shuttle buses run every 15 minutes and take approximately 10 minutes to travel between terminals.
If you need to transfer to the Midfield Concourse or Satellite North, you can take the free shuttle bus service from Terminal 1 or Terminal 2. The shuttle buses run every 10 to 15 minutes and take about 5 to 10 minutes to travel between terminals. Walking between terminals is also an option, but it may take up to 15-20 minutes depending on the terminal and gate locations.
Tips from HKG Frequent Flyers
To help make your experience at Hong Kong International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from HKG-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying through Terminal 1, give yourself some extra time to explore. It's huge and has a lot of hidden gems like quiet lounges and unique artwork displays. The Skytrain is a lifesaver if you're in a hurry, but walking can be a nice way to stretch your legs after a long flight." — Ming W., Tung Chung, December 2023
"To avoid getting lost, always check the interactive maps on your phone. They update in real-time and can save you a lot of stress, especially when you're trying to find your gate in Terminal 2." — Mei Y., Tsuen Wan, March 2024
Getting To/From the City
"For a scenic and affordable ride into the city, try the A21 bus. It takes a bit longer than the Airport Express but offers a great view of Hong Kong along the way." — Alex L., Sha Tin, January 2024
"The Airport Express is super fast and reliable. If you're staying in Kowloon or Central, it's the best way to get there quickly. Plus, the free Wi-Fi is a bonus for catching up on emails." — Jia H., Tsing Yi, May 2024
Parking
"If you're picking someone up, use the cell phone waiting areas. They're perfect for avoiding circling around the airport and save you from unnecessary parking fees." — Aaron K., Tsuen Wan, April 2024
"Book your parking online in advance. It not only guarantees you a spot but also comes with a discount. It's a no-brainer if you're planning to leave your car for a few days." — Natalie C., Lantau Island, August 2024
Inside the Airport
"Terminal 1 has some fantastic food options. Try the local dim sum spots for an authentic taste of Hong Kong. They're much better than the usual fast food chains you'll find elsewhere." — Samuel T., Discovery Bay, June 2024
"If you're a shopaholic, don't miss the duty-free shops in Midfield Concourse. They have some exclusive deals you won't find in the city." — Yuki N., Sai Kung, February 2024
Avoiding Delays and Stress
"Always check the flight status boards frequently, especially during typhoon season. Delays and cancellations can happen last minute, so it's best to stay informed." — Henry J., Tuen Mun, July 2024
"For a peaceful wait, head to the Prayer Rooms in Terminal 1. They're often empty and provide a quiet space away from the bustling crowds." — Chloe F., Ma Wan, October 2024
iFly Tip: Plan ahead and travel with ease by using our overweight passenger tips.
Picking Up and Dropping Off Passengers
At HKG, passengers can be picked up and dropped off at designated areas outside each terminal. Curbside parking is strictly prohibited, and vehicles left unattended may be towed away. However, drivers can wait for their passengers in the cell-phone waiting areas located near each terminal.
Passengers can be dropped off at the Departures level of each terminal, where they can easily access check-in counters and security checkpoints. For pick-ups, drivers should proceed to the Arrivals level of the terminal and wait for their passengers at the designated meeting point. It is important to note that waiting is not allowed at the Arrivals level, and drivers should only stop briefly to pick up their passengers.
Parking Facilities & Options
If you're driving to HKG Airport, you'll find several parking options available to suit your needs. The airport has both short-term and long-term parking options, with a total of 7,000 parking spaces across four different parking areas.
Terminal 1 and Terminal 2 both have their own multi-story car parks, with direct access to the terminals. If you're flying from the Midfield Concourse or Satellite North, there is a separate car park located nearby.
If you're waiting to pick up arriving passengers, there are cell phone waiting areas available near each terminal. These areas provide a convenient place to wait for your party to arrive, without having to circle the airport or pay for parking.
For those with disabilities, there are designated parking spaces available in all parking areas, located close to the terminal entrances.
If you're looking for a more economical parking option, off-airport parking is available nearby. These parking lots typically offer shuttle service to and from the airport, making it easy to get to your terminal without the hassle of finding a parking space.
Get details about HKG parking options and rates, along with more economical off-airport parking here.
Transportation Options
The airport offers a variety of ground transportation options for travelers to choose from. Whether you prefer to rent a car, take a taxi, use a shared ride service, or rely on public transportation, there are plenty of options available to suit your needs.
- Rental Cars: If you're interested in renting a car, you'll find several major providers located at the airport, including Avis, Budget, Europcar, and Hertz. Each of these companies offers a range of vehicles to choose from, so you can find the perfect car for your trip. Just keep in mind that driving in Hong Kong can be challenging, so be sure to brush up on local traffic laws before hitting the road.
- Taxis: If you'd rather take a taxi, you'll find plenty of options available at the airport. Taxis are available at designated taxi stands located outside the arrivals hall of each terminal. Fares are calculated based on distance traveled, and there may be additional fees for luggage or tolls. Be sure to check the fare chart posted inside the taxi before beginning your journey.
- Ride Share Services: For those looking to save money, shared ride services like Uber and Lyft are also available at Hong Kong Airport. Pickup areas are located outside the arrivals hall of each terminal, and fares are typically lower than those of traditional taxis. Just keep in mind that there may be restrictions on where these services can drop you off, so be sure to check with your driver before beginning your journey.
- Public Transportation: Finally, if you prefer to rely on public transportation, Hong Kong Airport offers several options to choose from. The Airport Express train is a fast and convenient way to get to downtown Hong Kong, with trains departing every 10 minutes. Additionally, several bus routes serve the airport, with fares starting at just HKD $4.50. No matter which option you choose, you'll be able to get to your destination quickly and easily.
iFly Tip: Keep your valuables safe with tips from our carry-on packing advice.
Airport Hotels
Are you in search of the perfect place to stay near the airport? Look no further! We've got a comprehensive list of accommodations to suit every traveler's needs, from luxury hotels to budget-friendly hostels. Whether you're looking for immediate access to the airport, stunning sea views, or a unique city getaway experience, we've got you covered. Don't wait, start exploring our recommended Hong Kong Airport Hotels now and find the perfect fit for your travel needs. Happy travels!
Dining, Shopping & Enjoying the Airport
Traveling through the airport and looking for some delicious food or great shopping options? Look no further! With a wide variety of restaurants and stores, you're sure to find something to suit your tastes and needs. Some of the most popular dining options include Starbucks, Joe & The Juice, and Macao Harbour Restaurant, while top stores include Bose, Duty Zero, and Pandora. For more information about these and other great options at HKG, check out our full directory here.
Don't miss out on the chance to explore the many dining and shopping options at Hong Kong Airport. From sit-down restaurants to duty-free shops, there's something for everyone. The locations of all food, shops, and services at Hong Kong International Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, browse the full directory here.
Passenger Services
HKG, also known as HKG, is one of the busiest airports in Asia. It offers a wide range of passenger services to ensure a comfortable and hassle-free travel experience for all its passengers.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available for passengers who have misplaced their belongings. The lost and found office is located in Terminal 1.
Traveling with children? HKG Airport has several children's play areas located in Terminal 1 and Terminal 2. These areas are equipped with toys and games to keep children entertained while waiting for their flights.
Special-needs services are also available for passengers with disabilities or mobility issues. The airport provides wheelchair assistance, accessible restrooms, and other services to ensure a comfortable and safe travel experience for all passengers.
If you need to do some banking, there are several banks and ATMs located throughout the airport. Currency exchange services are also available for those who need to exchange their money.
For medical emergencies, the airport has a medical center located in Terminal 1. The medical center is staffed with trained medical professionals and is equipped to handle a wide range of medical emergencies.
Flight Status Info
As an air traveler, it's important to stay informed about the status of your flight. At Hong Kong Airport, there are several ways to check your flight status and stay up-to-date on any changes or delays.
One option is to use the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time information on departure times, gate numbers, and any delays or cancellations.
Another convenient way to stay informed is by using your airline's mobile phone app. Many airlines offer push notifications, text messages, or emails to alert passengers of any changes to their flight status, such as delays, cancellations, or gate changes.
Passengers can also check the status of their flight departure at Hong Kong Airport by visiting the flight departures page on ifly.com. This website provides real-time updates on flight departures, delays, and gate information.
Airport Facts & Stats
- Location: Hong Kong International Airport (HKG) is located on the island of Chek Lap Kok, Hong Kong.
- Terminals: The airport features four terminals: Midfield Concourse, Satellite North, Terminal 1, and Terminal 2.
- Airlines Served: The airport is a primary hub for major airlines including Cathay Pacific, Hong Kong Airlines, and Air China. For a list of all airlines, check out the HKG Airlines Served page.
- Passenger Traffic: Hong Kong International Airport handles approximately 200,000 passengers daily.
- Daily Flights: The airport sees over 1,100 daily flights.
- Top Destinations: The most popular destinations served from HKG are Taipei, Bangkok, Seoul, Tokyo, and Shanghai.
- Hub Status: HKG serves as a hub for Cathay Pacific, Hong Kong Airlines, and HK Express, among others.
Airport History
Hong Kong International Airport, also known as Chek Lap Kok Airport, is the main airport in Hong Kong. It replaced the former Kai Tak Airport in 1998 and has since become one of the busiest airports in the world.
Here are some significant events in the airport's history:
- 1989 - Construction of the airport begins on the island of Chek Lap Kok.
- 1992 - The airport's terminal building is completed.
- 1996 - The airport's automated people mover system, the Airport Express, is completed.
- 1998 - The airport officially opens and replaces the former Kai Tak Airport.
- 2003 - The airport's new passenger terminal, Terminal 2, is completed.
- 2010 - The airport's midfield concourse, Midfield Terminal, begins construction.
- 2015 - The airport's third runway project is approved by the Hong Kong government.
- 2018 - The airport handles a record-breaking 74.7 million passengers.
Airport Contact Information
For more information about Hong Kong Airport, please refer to the following contact details:
- IATA Code: HKG
- Airport Website
- Phone: +852 2181 8888
- Email: [email protected]
- Mailing Address: Hong Kong International Airport, Lantau, Hong Kong
Note that the contact information provided here is subject to change by the airport operator(s).
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Hong Kong Airport Q&A
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