LGA Airport Lost and Found
Lost an item at the airport? Don't worry, we've got you covered. This article provides a comprehensive guide to the lost and found procedures at La Guardia Airport. From contact information and operating hours to location-specific procedures and how to file a lost item report, we have all the information you need to recover your lost item.
Scroll down to get specific information about what to do if you lost an item at LGA.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of LGA's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with la-guardia-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from LGA airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
La Guardia Airport, being part of the NY Port Authority airports, utilizes a centralized system for reporting and recovering lost items. This system is operational 24/7, allowing travelers to report lost items at any time. However, the time it takes for the lost item to be found and returned can vary.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect you've lost an item within the airport terminals, contact the appropriate terminal office directly:
- For Terminal A, contact JetBlue at 866.538.5438.
- For Terminal B, contact LaGuardia Gateway Partners at 646.357.3400.
- For Terminal C and D, contact Delta Airlines at 718.533.3365.
Note that items lost on board an aircraft, in the airline terminal or curbside with an airline tag should be reported to the respective airline's baggage service office.
Items Lost at Security Checkpoint Areas
For items lost at TSA security checkpoints, please visit the TSA's lost and found page here.
Items Lost in Other Areas
For items lost in other areas such as parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, please use the centralized reporting system provided by the NY Port Authority airports.
Items Lost on the Plane
If you believe you have left an item on the airplane, there are several options available to you. The first is to return to the gate where your flight disembarked. If the aircraft is still there, the staff may be able to assist you in retrieving your item. If this is not possible, or if the plane has already left, your next step should be to visit the Lost and Found desk if one is available at the airport. This desk is typically located in the main terminal area and is staffed by airport personnel who can help you track down your lost item. If there is no Lost and Found desk, or if your item is not there, you should proceed to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Here, staff can help you file a report and search for your item. If all else fails, you can contact your airline directly for assistance.
Lost Checked Baggage
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first thing to do is to check with the baggage services desk of your airline, which is usually located within the baggage claim area. They can help you locate your bag or file a lost baggage claim if necessary.
The following are the most popular airlines that service La Guardia Airport, along with their contact information:
If your airline is not listed above, check out airlines that serve LGA for contact info and more.
How to File a Report
To file a report for a lost item, visit the Lost and Found page and click on the 'Report Lost Item' button. You will be asked to provide details such as your email, cell phone, the airport and specific location where you lost your item, a description of the item, and the date and time the item was lost. If available, you can also provide serial numbers associated with the item and upload an image of the item. After submitting the form, you will receive a ticket number by email for checking the status of your lost item.
Collection, Delivery, and Charges
Once your item has been located, you will receive an email notification with instructions on how to pay for shipping. The cost of shipping depends on the weight and size of the item and the shipping method chosen. Payment can be made using all major credit cards on their secure website. You also have the option to purchase shipping insurance coverage at an extra cost. Items are shipped via USPS/FedEx/UPS between Monday and Friday, excluding postal holidays.
Special Considerations
For sensitive items like passports or electronics, it's crucial to provide as much detail as possible, including any serial numbers, to aid in the recovery process. Please note that all items are kept for 6 months, after which they will be disposed of. Be cautious of third-party services that may charge unauthorized fees for lost and found services.
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Frequently Asked Questions (FAQ)
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