SJU Airport Insights & Guide
Key SJU Airport Topics:- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know SJU Airport
Welcome to our San Juan Luis Munoz Airport Online Guide. As the busiest airport in Puerto Rico, SJU serves as a gateway to the enchanting Caribbean islands. The airport is known for its efficient layout and warm, tropical ambiance that welcomes travelers from all corners of the globe. One of the unique features of SJU is its extensive range of dining options, offering a taste of local and international cuisines. Whether you're departing, arriving, or just passing through, SJU strives to make your journey as smooth and enjoyable as possible. For more information about other airports you might be visiting, feel free to check out our comprehensive guide to worldwide airports.
WATCH VIDEO: Experience the arrivals at Luis Muñoz Marín International Airport in San Juan, Puerto Rico, including the luggage retrieval and immigration process:
Airport News
San Juan Luis Munoz Airport (SJU) is experiencing notable updates that will interest travelers. Avelo Airlines has announced new flights to San Juan in June 2024, coinciding with the Puerto Rican Day Parade, providing more travel options for those attending the event. Additionally, Frontier Airlines is set to enhance its operations by opening a new crew base at SJU, which is expected to create numerous jobs and improve service efficiency. (sources: NBC Connecticut, Frontier Airlines)
Navigating SJU's Terminals
San Juan Airport has one main terminal with four concourses: A, B, C, and D. Concourse A has 9 gates, Concourse B has 14 gates, Concourse C has 11 gates, and Concourse D has 8 gates. Major airlines such as American Airlines, Delta, JetBlue, and United operate out of Concourse B, while Southwest Airlines operates out of Concourse A. Concourse C is used by regional airlines such as Cape Air and Seaborne Airlines.
Once you arrive at SJU, follow the signs to baggage claim and ground transportation. If you need to transfer to another flight, follow the signs to the appropriate concourse. There are moving walkways and shuttles available to help you get around the terminal quickly and easily.
For those with a layover or waiting for a flight, there are plenty of dining and shopping options available throughout the terminal. You can find a variety of restaurants, cafes, and bars serving everything from coffee and pastries to full meals. There are also several shops selling souvenirs, duty-free items, and travel essentials. Free Wi-Fi is available throughout the terminal.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
SJU has a single terminal building that serves both domestic and international flights. The terminal is divided into two levels, with arrivals on the lower level and departures on the upper level. The terminal is easy to navigate and there are clear signs throughout the building to help passengers find their way.
If you need to transfer between flights at SJU Airport, you will not need to change terminals. However, if you need to move between the arrivals and departures levels, there are escalators and elevators available. The walk time between the two levels is approximately 5 minutes.
Tips from SJU Frequent Flyers
To help make your experience at San Juan Luis Munoz Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from SJU-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're flying with JetBlue, you'll be in Concourse B, which is quite busy. To avoid the crowds, arrive early and use the moving walkways to quickly navigate between gates." — Carlos M., Carolina, PR, December 2023
"Concourse C has some great local art displays. If you have some time before your flight, it's a nice way to experience a bit of Puerto Rican culture right at the airport." — Maria G., Bayamón, PR, February 2024
Getting To/From the City
"I always take the Tren Urbano to get to the city center. It's cost-effective and avoids the traffic you might face with a taxi or rideshare." — Luis R., San Juan, PR, March 2024
"For those staying in nearby hotels, many offer complimentary shuttles. It's a convenient way to avoid the hassle of finding parking at the airport." — Elena S., Guaynabo, PR, April 2024
Parking
"The off-airport parking lots are a great way to save money if you're leaving your car for a few days. They have reliable shuttles that run frequently to the terminals." — Javier T., Caguas, PR, May 2024
"If you're just picking someone up, use the cell phone waiting areas. They're free and save you from circling the airport or paying for short-term parking." — Ana L., Trujillo Alto, PR, June 2024
Inside the Airport
"For a taste of local cuisine, head over to La Carreta in Terminal A. It's a bit pricier than fast food, but the mofongo is worth it." — Ricardo P., San Juan, PR, July 2024
"If you need some last-minute souvenirs, the shops in Terminal A have a great selection of local crafts and gifts." — Sofia D., Bayamón, PR, August 2024
Avoiding Delays and Stress
"Always check the TSA wait times online before you leave for the airport. It can save you a lot of stress, especially during peak travel times." — Miguel F., Carolina, PR, September 2024
"Keep an eye on the flight information displays for gate changes. Announcements aren't always clear, and it's easy to miss them in the busy terminal." — Isabella N., San Juan, PR, October 2024
iFly Tip: Avoid surprises at the airport with our baggage policies guide.
Picking Up and Dropping Off Passengers
SJU offers several options for picking up and dropping off passengers. Curbside parking is restricted to active loading and unloading only, and vehicles must be attended at all times. Drivers are not permitted to leave their vehicles unattended or park in the curbside area for extended periods of time. Violators may be subject to fines or towing.
For those waiting to pick up arriving passengers, the airport provides cell-phone waiting areas. These areas are located near each terminal and allow drivers to wait in their vehicles until their passengers have retrieved their luggage and are ready to be picked up. This helps to alleviate congestion in the curbside area and ensures a smooth flow of traffic around the airport.
Parking Facilities & Options
SJU Airport offers several parking options to meet the needs of travelers. There are both covered and uncovered parking garages located within walking distance of the terminals. The parking garages offer hourly, daily, and weekly rates.
If you're waiting for someone to arrive, there are also cell phone waiting areas available. These areas are free and allow you to wait for your party without having to pay for parking.
For those who require handicapped parking, there are designated spaces available in all parking areas. These spaces are located near the terminal entrances for easy access.
Off-airport parking is also available and can be a more economical option for travelers. These lots offer shuttle service to and from the airport and often have lower rates than the on-site parking options.
Get details about the airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
San Juan Luis Munoz Airport offers a variety of transportation options for travelers arriving in Puerto Rico.
- Car rental: Car rental facilities are available at the airport, with major providers such as Avis, Budget, Enterprise, and Hertz. The rental car center is located just outside of the baggage claim area, and shuttles are provided to take customers to and from the rental car facility.
- Taxis: Taxi services are available, with designated drop-off areas located outside of each terminal. Fares are regulated by the Puerto Rico Tourism Company and are based on the distance traveled. A ride to the city center will cost approximately $20-$25.
- Ride share services: Shared ride services such as Uber and Lyft are available for pickup at the airport. Pickup areas are located outside of each terminal, and restrictions may apply depending on the type of vehicle requested.
- Airport shuttles: Airport shuttles are provided by various hotels and resorts in the area. Pickup areas are located outside of each terminal, and fares vary depending on the destination.
- Public transportation: Public transportation options include the Tren Urbano, a light rail system that connects the airport to various locations throughout San Juan. The train station is located just outside of Terminal D, and fares start at $1.50. Bus services are also available, with stops located outside of each terminal.
iFly Tip: Be aware of security checkpoint mistakes to avoid delays.
Airport Hotels
Traveling can be a tiring experience, especially when dealing with long layovers or early morning flights. What if you could find a hotel just a stone's throw away from the airport? We've put together a list of the best hotels near the airport, including luxurious resorts and cozy apartments. These hotels are within walking distance to the airport and offer amenities such as complimentary Wi-Fi, private parking, and stunning views. Some are also conveniently located near major attractions, making them an ideal base for exploring the city. Start planning your trip now and enjoy the convenience and comfort of these airport hotels. View all Luis Munoz Marin Airport Hotels here.
Dining, Shopping & Enjoying the Airport
The airport offers a variety of dining and shopping options for travelers to enjoy. For those looking for a quick bite, there are several fast food options such as Burger King, Dunkin' Donuts, and Auntie Anne's located throughout the airport. For a sit-down meal, La Carreta is a popular restaurant serving traditional Puerto Rican cuisine, located in Terminal A. Another great option is Bistro Latino, located in Terminal B, which offers a variety of Latin American dishes.
When it comes to shopping, San Juan Luis Munoz Airport has a variety of stores to choose from. For duty-free shopping, there are several options including Dufry and Caribbean Trading Company, both located in Terminal B. For those looking for souvenirs or gifts, there are several stores such as Puerto Rico Gifts and Souvenirs and The Butterfly Garden, both located in Terminal A.
The locations of all food, shops, and services at San Juan Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, browse the full directory here.
Passenger Services
San Juan Airport is equipped with a range of passenger services to ensure a comfortable and stress-free travel experience for all.
For those needing to stay connected, free wifi access is available throughout the airport.
Lost and found services are available at the airport's information desk, located in the main terminal. If an item is lost on a plane, passengers should contact their airline directly.
Traveling with children? The airport offers a designated children's play area, located near Gate B2.
Special-needs services are available upon request, including wheelchair assistance and accessible restrooms. Passengers should contact their airline prior to travel to arrange for any necessary accommodations.
Banking services are available at the airport, with several ATMs located throughout the terminals. Currency exchange services are also available.
In case of a medical emergency, the airport has a medical center located in the main terminal, staffed by trained medical professionals.
Flight Status Info
As an air traveler, it's important to stay informed about the status of your flight. Fortunately, there are several ways to get flight status updates at SJU.
One of the easiest ways to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time information about flight departures, delays, and gate information. Simply locate the display for your airline and flight number and check the status.
Another convenient way to stay informed about your flight status is by using your airline's mobile phone app. Most airlines have apps that allow you to track your flight status and receive alerts about departure delays, cancellations, or gate changes. You can also sign up for text, email, and push notifications to receive updates directly to your phone.
Passengers can check the status of their flight departure at SJU Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Learn about the strategic importance of airline hubs worldwide.
Airport Facts & Stats
- Location: San Juan Luis Munoz Airport (SJU) is located in San Juan, Puerto Rico.
- Terminals: The airport features two terminals: Terminal A and Terminal B, serving both domestic and international flights.
- Airlines Served: Major airlines serving the airport include American Airlines, JetBlue Airways, and Southwest Airlines. For a complete list of airlines, visit the SJU Airlines Served page.
- Passenger Traffic: San Juan Luis Munoz Airport handles approximately 25,000 passengers daily.
- Daily Flights: The airport sees over 200 daily flights.
- Top Destinations: The most popular destinations served from SJU are New York, Orlando, Miami, Fort Lauderdale, and Atlanta.
- Hub Status: San Juan Luis Munoz Airport is a hub for JetBlue Airways, which operates over 50% of the airport's daily flights.
Airport History
San Juan Airport, located in San Juan, Puerto Rico, has a rich history dating back to the early 20th century. Here are some significant events in the airport's history:
- 1939 - The airport, originally named Isla Grande Airport, opens for commercial flights.
- 1944 - The airport is renamed after Luis Munoz Marin, the first democratically elected governor of Puerto Rico.
- 1950s - The airport undergoes major renovations and expansions to accommodate the growing number of passengers.
- 1970s - The airport experiences a decline in traffic due to the introduction of larger planes that cannot land on its shorter runways.
- 1985 - The airport is renamed again to San Juan Luis Munoz Marin International Airport.
- 1990s - The airport undergoes a major modernization project, including the construction of a new terminal building and runway extensions.
- 2017 - Hurricane Maria causes extensive damage to the airport, forcing it to close for several weeks.
- 2020 - The airport implements new health and safety measures in response to the COVID-19 pandemic, including temperature checks and increased cleaning protocols.
Today, SJU serves as a major hub for Caribbean travel, welcoming millions of passengers each year.
Airport Contact Information
For more information about SJU Airport, please refer to the following contact details:
- IATA Code: SJU
- Airport Website
- Phone: +1 787-253-7575
- Email: [email protected]
- Mailing Address: Luis Muñoz Marín International Airport, Aerostar Airport Holdings, LLC, PO Box 42003, San Juan, PR 00940-2003, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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San Juan Luis Munoz Airport Q&A
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