MEM Airport Insights & Guide
- Frequent Flier Tips
- Airport Recent News
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know MEM Airport
Welcome to our online guide for Memphis Airport, a key player in global air freight and passenger transportation. Serving as the global hub for FedEx Express, MEM is renowned for its significant role in the world's cargo transportation. Beyond its cargo operations, the airport is also committed to providing a seamless travel experience for passengers with its range of amenities and services. Whether your travel is for business or leisure, our guide aims to assist you in navigating MEM with ease. For those with further air travel plans, we invite you to check out our guide to navigating airports for more insights on other global airports you may visit.
WATCH VIDEO: Join us on a journey through Memphis International Airport and explore its retro feel, historic design, and the bustling FedEx Superhub:
Airport News
Memphis Airport (MEM) is making headlines with recent developments aimed at enhancing the travel experience. The airport has announced the construction of a new $5 million facility dedicated to housing winter equipment, which will improve operational efficiency during inclement weather. Additionally, travelers can look forward to new direct flights to popular destinations, including Las Vegas and Phoenix, thanks to expanded services by Southwest and Spirit Airlines. These developments are set to significantly enhance travel options and convenience for passengers. (sources: Local Memphis, Commercial Appeal)
Navigating MEM's Terminals
Memphis International Airport has four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal. Concourse A has 10 gates, Concourse B has 13 gates, Concourse C has 6 gates, and the Main Terminal has 23 gates. Most major airlines, including American Airlines, Delta Air Lines, and United Airlines, operate out of the Main Terminal, while smaller airlines such as Allegiant and Frontier Airlines operate out of Concourse B.
When navigating the airport, make sure to pay attention to the signs and announcements to ensure you are heading in the right direction. If you need assistance, there are information desks located throughout the airport where you can ask for help. Additionally, MEM offers a complimentary shuttle service that runs between the Main Terminal and Concourses A and C.
Whether you're looking for a quick snack or a sit-down meal, MEM has plenty of food options available. The Main Terminal has a food court with a variety of options, including Starbucks, Wendy's, and Cinnabon. Concourse B has a few fast food options, such as Popeyes and Quiznos. Concourse A and Concourse C both have a Starbucks and a few grab-and-go options.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
The airport has four terminals: Concourse A, Concourse B, Concourse C, and the Main Terminal. The Main Terminal is connected to all three concourses via a pedestrian walkway, which takes approximately 5-10 minutes to walk. For passengers with mobility issues, there are shuttle buses available to transport them between terminals. The shuttle buses run every 5-10 minutes and are free of charge.
If you need to transfer between concourses, you can use the pedestrian walkway or the shuttle buses. The walkway is the quickest and most convenient way to get between terminals, but the shuttle buses are a good option if you have a lot of luggage or need assistance. The shuttle buses are also air-conditioned, which can be a relief during the hot and humid summer months in Memphis.
Tips from MEM Frequent Flyers
To help make your experience at Memphis International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from MEM-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"If you're connecting through MEM, the pedestrian walkway is your best friend. It’s a quick 5 to 10-minute walk between terminals, and you can catch a glimpse of the art exhibits along the way." — James T., Southaven, MS, December 2023
"For those with mobility issues or heavy luggage, the shuttle buses are a lifesaver. They run every 5-10 minutes and are air-conditioned, which is great during the hot Memphis summers." — Lisa G., Germantown, TN, January 2024
Getting To/From the City
"The MATA bus is the most budget-friendly option to get downtown. It stops right outside baggage claim, and the fare is very reasonable." — Michael D., Bartlett, TN, February 2024
"For a faster ride, consider using a ride-share service like Uber or Lyft. The pick-up area is conveniently located near the taxi drop-off, just outside of baggage claim." — Rachel S., Collierville, TN, March 2024
Parking
"The Economy Lot is a great choice if you're parking for a few days. It's affordable and the shuttle service to the terminal is prompt and reliable." — Thomas B., Olive Branch, MS, April 2024
"If you're just picking someone up, the cell-phone waiting area is perfect. It's free and allows you to wait comfortably until your passenger is ready." — Emily K., Lakeland, TN, May 2024
Inside the Airport
"For a true taste of Memphis, don't miss Jim Neely's Interstate BBQ in the Main Terminal. It's a delicious way to start or end your journey." — Olivia H., Cordova, TN, June 2024
"If you need to relax before your flight, the Blue Moon Tap Room in Concourse B is a quieter spot with a good selection of drinks." — David M., Arlington, TN, July 2024
Avoiding Delays and Stress
"Always check TSA wait times online before heading to the airport. It can save you a lot of stress, especially during peak travel times." — Sophia J., Millington, TN, August 2024
"Traveling mid-week can be a game-changer. The airport is less crowded, and you’re likely to experience shorter lines at security." — Ethan P., Horn Lake, MS, September 2024
iFly Tip: Learn about valet services and more on our comprehensive parking guide.
Picking Up and Dropping Off Passengers
MEM Airport provides several options for picking up and dropping off passengers. If you are dropping off a passenger, you can use the curbside drop-off area located at the Departures level of the Main Terminal. Please note that curbside parking is not allowed, and vehicles must be attended at all times. If you need to park your vehicle, you can use the short-term parking lot located near the Main Terminal.
If you are picking up a passenger, you can use the cell-phone waiting area located near the airport entrance. This area is free to use and allows you to wait in your vehicle until your passenger is ready to be picked up. Once your passenger is ready, you can proceed to the curbside pick-up area located at the Arrivals level of the Main Terminal. Please note that curbside parking is not allowed, and vehicles must be attended at all times. If you need to park your vehicle, you can use the short-term parking lot located near the Main Terminal.
Parking Facilities & Options
The airport offers a variety of parking options to meet the needs of all travelers. There are several parking garages and lots located within walking distance of the airport terminals. The Main Terminal Garage is the closest parking option, with easy access to the main terminal and all concourses. The Economy Lot is a more affordable option for those who don't mind a short walk to the terminal.
For those picking up passengers, there are cell phone waiting areas located near the airport. These areas allow drivers to wait in their vehicle until their passenger has arrived and is ready to be picked up.
Handicapped parking is available in all parking lots and garages. Designated parking spaces are located near the terminal entrances for easy access to the airport.
Off-airport parking is also available for those looking for a more economical option. These parking lots offer shuttle service to and from the airport, and can often be reserved in advance.
Get details about Memphis Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
Memphis Airport offers a variety of ground transportation options for travelers.
- Car Rentals: For those who prefer to drive themselves, there are several car rental companies located at the airport, including Avis, Budget, Enterprise, and Hertz. These companies offer a range of vehicle options to suit any traveler's needs.
- Taxis: If you prefer to take a taxi, there are several taxi companies that operate at the airport. The designated drop-off area for taxis is located outside of baggage claim. Fares vary depending on your destination, so be sure to confirm the fare with your driver before departing.
- Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at MEM. The pickup area for these services is located outside of baggage claim, near the taxi drop-off area. Note that some restrictions may apply, such as a limit on the number of passengers or the amount of luggage you can bring.
- Airport Shuttles: If you're looking for a more affordable option, airport shuttles are available to transport you to and from your destination. These shuttles typically operate on a fixed schedule and can be booked in advance or upon arrival. Pickup areas vary depending on the shuttle company, so be sure to check with your provider for specific details. Fares also vary depending on your destination and the shuttle company you choose.
- Public Transportation: Finally, for those who prefer public transportation, MEM Airport is served by the Memphis Area Transit Authority (MATA). The MATA bus stop is located outside of baggage claim, and several bus routes serve the airport. Fares are affordable and depend on your destination.
iFly Tip: Get the details on how to obtain a gate pass by visiting our gate pass guide.
Airport Hotels
Traveling can be exhausting, and nothing is more comforting than knowing that a cozy bed is waiting for you after a long flight. We have compiled a list of top-notch hotels conveniently located near the airport, providing you with a variety of lodging options to choose from. Whether you're looking for a hotel with a fully-fitted kitchen for longer-term stays, a hotel that offers complimentary airport shuttle services, or a hotel that's just a stone's throw away from iconic landmarks, you'll find it all here. Explore our comprehensive list of MEM Hotels to find the perfect lodging option for your needs.
Dining, Shopping & Enjoying the Airport
Get ready to indulge in a variety of dining options and explore a range of shops and stores at Memphis Airport. From local favorites to international franchises, there is something for everyone. Starbucks, Maggie O'Sheas, Lenny's Sub Shop, Samuel Adams Brewhouse, Torn Basil, Moe's Southwest Grill, Cinnabon, Jim Neely's Interstate BBQ, and Blue Moon Tap Room are just a few of the many options available. And when it comes to shopping, River City Books & News, Brookstone, PGA Tour Shop, Beale Street Blues Company, Memphis Shades, CNBC News, Memphis Travel Mart, and Zoom are some of the most popular stores.
The locations of all food, shops, and services at Memphis Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, plan your visit using this guide.
Passenger Services
The airport offers a range of passenger services to ensure a comfortable and stress-free travel experience.
For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the information desk in the main terminal.
Traveling with children? There are designated children's play areas in each concourse to keep little ones entertained before takeoff. Special-needs services are also available, including wheelchair assistance and accessible restrooms.
Need to take care of some banking? There are ATMs located throughout the airport, and a full-service bank is located in the main terminal. Medical help is also available at the airport clinic, located in the main terminal.
Flight Status Info
As an air traveler, it's important to stay updated on the status of your flight departure. At Memphis Airport, there are several ways to get flight status information.
One of the easiest ways is to use the Flight Information Display System (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, delays, and gate information. Simply look up your flight number and destination to see the latest information.
Another convenient option is to download your airline's mobile app. Most airlines offer apps that allow you to receive alerts about departure delays, cancelations, or gate changes. You can choose to receive these alerts via text, email, or push notifications, depending on your preference. This way, you'll be notified of any changes to your flight status as soon as they happen.
Lastly, passengers can check the status of their flight departure at Memphis Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Discover how pilots navigate complex flight stages with precision in our cockpit operation insights.
Airport Facts & Stats
- Location: Memphis International Airport (MEM) is located in Memphis, Tennessee, United States.
- Terminals: The airport features a Main Terminal, which includes Concourse A, Concourse B, and Concourse C.
- Airlines Served: The airport is served by major airlines including Delta Air Lines, American Airlines, and Southwest Airlines. For a list of all airlines, check out the MEM Airlines Served page.
- Passenger Traffic: Memphis International handles approximately 10,000 passengers daily.
- Daily Flights: The airport sees around 80 daily flights.
- Top Destinations: The most popular destinations served from MEM are Atlanta, Dallas, Chicago, Charlotte, and Denver.
- Hub Status: Memphis International Airport is a hub for FedEx Express, making it a critical node for cargo operations.
Airport History
Memphis Airport, located in Memphis, Tennessee, has a rich history dating back to the early 1920s. Here are some significant events in the airport's history:
- 1929 - The airport was established as a municipal airport and named after Charles Lindbergh, the famous aviator.
- 1941 - The airport was renamed to Memphis Municipal Airport.
- 1952 - The airport's first terminal building was constructed.
- 1963 - The airport was renamed to Memphis International Airport to reflect its growing importance as a hub for air travel.
- 1970s - The airport underwent a major expansion, including the construction of a new terminal building and the addition of new runways.
- 1985 - Federal Express (now FedEx) established its global hub at Memphis International Airport, bringing significant economic growth to the region.
- 1992 - The airport's second terminal building was constructed to handle the growing number of passengers.
- 2013 - Memphis International Airport underwent a major renovation and modernization project, including the consolidation of all airlines into one terminal building.
Today, Memphis International Airport serves as a major hub for FedEx and is a popular destination for both business and leisure travelers.
Airport Contact Information
For more information about Memphis International Airport, please refer to the following contact details:
- IATA Code: MEM
- Airport Website
- Phone: +1 901-922-8000
- Email: [email protected]
- Mailing Address: Memphis International Airport, 2491 Winchester Rd, Memphis, TN 38116, United States
Note that the contact information provided here is subject to change by the airport operator(s).
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Memphis Airport Q&A
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