MEM Airport Lost and Found
Traveling can be a chaotic experience, and in the midst of it all, it's not uncommon for items to get misplaced. Whether you've left something behind in the terminal, at the security checkpoint, or on the plane, this guide is here to help. We've compiled all the necessary information to assist you in retrieving your lost items at Memphis Airport. From contact details to specific procedures based on where you've lost your item, we've got you covered.
Scroll down to get specific information about what to do if you lost an item at MEM.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of MEM's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with memphis-international-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
- Looking to get the best deal possible on your flight from MEM airport? Check multiple sites, and consider nearby airports.
Contact Information and Operating Hours
If you've misplaced an item at Memphis Airport, the lost and found department is ready to assist you. You can contact them via phone at (901) 922-8298 or email them at [email protected]. Please note that individual airlines maintain their own lost and found for items left at gates or on planes. Therefore, if you've lost an item in these specific areas, it's best to contact your airline directly.
Location-Specific Procedures
Items Lost in Airport Terminals
If you've lost an item in the airport terminals, excluding the security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should reach out to the airport's lost and found department using the contact information provided above.
Items Lost at Security Checkpoint Areas
For items lost at TSA security checkpoints, you should contact the TSA directly. You can reach them at +1-901-348-5400.
Items Lost in Other Areas
For items lost in other areas of the airport, such as parking areas, rental car facilities, shuttle buses, and similar areas not located inside the airport, you should also contact the airport's lost and found department.
Items Lost on the Plane
If you believe you've left an item on the aircraft after arriving at Memphis Airport, you have several options. The first is to return to the gate where your flight arrived. If this isn't possible, or if you can't find your item there, head to the lost and found desk if one is available at the airport. You can also visit the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. If all else fails, contact your airline directly for assistance.
Lost Checked Baggage
If your bag does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to notify an airline representative in the baggage claim area. They can assist you in tracking down your bag or filing a claim if necessary. Remember to keep your baggage claim ticket as it is crucial for locating your luggage.
Here are the contact details for the most popular airlines that service Memphis Airport:
If your airline is not listed above, check out all airlines that serve MEM for contact info and more.
How to File a Report
Unfortunately, Memphis Airport does not support online form submission for lost items. Therefore, to report a lost item, you must contact the appropriate department based on the location where you lost your item. When reporting, be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. The more detail you provide, the easier it will be for the lost and found department to locate your item.
Collection, Delivery, and Charges
Details on how to collect found items, the availability of delivery services, and any associated fees are typically provided when your item is located. It's important to note that there may be storage, delivery, or processing fees depending on the item and how long it has been in the lost and found.
Special Considerations
When it comes to sensitive items like passports or electronics, additional security measures may be in place. Be prepared to provide proof of ownership for such items. Also, beware of third-party services that may charge unauthorized fees for lost and found services. Always contact the airport or airline directly to avoid such scams. Unclaimed items are typically held for a certain period of time before being disposed of, so it's crucial to report lost items as soon as possible.
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Frequently Asked Questions (FAQ)
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