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LA Ontario Airport ONT Airport Traveler Guide

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ONT Airport Insights & Guide

Key ONT Airport Topics:

Getting to Know ONT Airport

Welcome to the LA Ontario Airport Online Guide. Serving as a critical gateway to the Greater Los Angeles area, ONT features two terminals - Terminal 2 and Terminal 4, each offering a range of services and amenities for travelers. A standout feature of this airport is its strategic location, providing easy access to numerous attractions and business centers in the region. This guide offers a comprehensive overview of the airport's facilities, services, and everything you need to navigate the airport with confidence. For those embarking on a journey to or from other airports, our worldwide airport list can be a valuable resource.

iFly Tip: Learn about the different check-in options available to make your journey smoother.

The airport has two terminals - Terminal 2 and Terminal 4. Terminal 2 has 12 gates and is used by Delta Airlines and Delta Connection. Terminal 4 has 14 gates and is used by American Airlines, American Eagle, Southwest Airlines, and Volaris. Both terminals offer a variety of dining and shopping options, including fast food, cafes, and bars. There are also several services available, such as currency exchange, ATMs, and charging stations.

When navigating the airport, it is important to know which terminal your airline is using. You can check this information on your boarding pass or by contacting your airline. Once you know your terminal, you can easily find your gate by following the signs and directions provided throughout the airport. If you need assistance, there are airport staff members available to help you.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

LA Ontario Airport has two terminals: Terminal 2 and Terminal 4. The terminals are connected by a walkway, which takes approximately 5-10 minutes to walk between. If you have a connecting flight, it is recommended to allow at least 30 minutes to get between the terminals.

If you prefer not to walk, there is a shuttle bus that runs between the terminals every 10-15 minutes. The shuttle is free and can be found outside of baggage claim areas in both terminals. The shuttle bus ride takes approximately 5 minutes.

Tips from ONT Frequent Flyers

To help make your experience at Ontario International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from ONT-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"When flying out of ONT, I always check my terminal ahead of time. Terminal 2 is for Delta flights, while Terminal 4 handles Southwest and American Airlines. The signs are pretty clear, but it never hurts to double-check your boarding pass." — Maria G., Rancho Cucamonga, CA, January 2024

"If you're connecting between terminals, the walkway is a quick option. But if you have heavy luggage, take the shuttle instead. It's free and saves you the hassle." — David L., Pomona, CA, March 2024

Getting to/from the City

"For a budget-friendly ride to downtown LA, I recommend the Metrolink train. It's a short shuttle ride from the airport to the station, and you avoid the traffic." — John K., Ontario, CA, February 2024

"If you’re in a hurry, rideshares like Uber or Lyft are convenient. Just be aware of peak times when rates can go up." — Lisa M., Chino, CA, April 2024

Parking

"I always book my parking online, especially during the holidays. The economy lot is great if you're leaving your car for a few days, and the shuttle service is reliable." — Ahmed S., Upland, CA, May 2024

"The cell phone waiting area is perfect if you're picking someone up. It's free and just a short drive to the terminal when they call." — Kevin T., Fontana, CA, June 2024

Inside the Airport

"For a quick coffee fix, Starbucks in Terminal 2 is my go-to. If you have more time, try Wolfgang Puck Kitchen for a nice meal before your flight." — Emily R., Claremont, CA, July 2024

"Don't miss the duty-free shop in Terminal 4 if you're looking for last-minute gifts or deals." — Carlos V., Montclair, CA, August 2024

Avoiding Delays and Stress

"Keep an eye on the flight information displays. They are updated regularly, and it helps to know if there are any gate changes or delays." — Jessica P., San Bernardino, CA, September 2024

"Download your airline's app for real-time updates on your flight. It's a lifesaver, especially if you're waiting in line for check-in or security." — Robert H., Riverside, CA, October 2024

iFly Tip: Stay informed about baggage cutoff times to avoid last-minute issues at the airport.

Picking Up and Dropping Off Passengers

ONT Airport provides several options for picking up and dropping off passengers. If you are picking up or dropping off someone, you can use the curbside parking area located outside of the terminals. However, please note that curbside parking is not allowed for more than a few minutes, and drivers must remain with their vehicles at all times.

If you need to wait for your passenger, the airport has designated cell-phone waiting areas where you can park for free until your passenger is ready to be picked up. These waiting areas are located near each terminal, and you can use them for up to an hour without any charge.

It's important to follow the airport's parking rules and regulations to avoid any fines or penalties. If you need to park for an extended period, the airport has several parking options available, including short-term and long-term parking lots.

Terminal 2 and Terminal 4 are the two terminals at the airport, and both have their own designated curbside parking and cell-phone waiting areas. Be sure to check which terminal your passenger is arriving or departing from to ensure a smooth and hassle-free pick-up or drop-off experience.

Parking Facilities & Options

If you're flying out of LA Ontario Airport, you'll find plenty of parking options to suit your needs. There are several parking lots and garages located within walking distance of the airport terminals, making it easy to park and get to your gate quickly.

For those who prefer to wait in their car for arriving passengers, there are cell phone waiting areas available near each terminal. These areas are free to use and provide a convenient place to wait until your party is ready for pickup.

If you require handicapped parking, there are designated spaces available in all parking lots and garages. These spaces are located close to the airport terminals and are clearly marked for easy identification.

If you're looking for an economical parking option, off-airport parking is also available. These parking lots are located just a short shuttle ride away from the airport and offer competitive rates for long-term parking.

Get details about ONT parking options and rates, along with more economical off-airport parking here.

Transportation Options

Ontario Airport offers a variety of ground transportation options for travelers. Visitors can choose from car rentals, taxi services, shared ride services, airport shuttles, and public transportation options.

  • Car Rentals: Major providers such as Hertz, Avis, and Enterprise are available at the airport. The rental car facilities are located just outside the baggage claim area, and shuttle services are provided to take customers to the rental car lots.
  • Taxis: Taxi services are available at the airport, with designated drop-off areas located outside of each terminal. Fares vary depending on the destination, with a typical fare to downtown Los Angeles costing around $80.
  • Shared Ride Services: Shared ride services, such as Uber and Lyft, are also available at the airport. Pickup areas are located outside of each terminal, and there may be restrictions on the number of passengers and amount of luggage allowed per ride.
  • Airport Shuttles: Airport shuttles are another option for travelers, with several companies providing services to various destinations in the area. Pickup areas are located outside of each terminal, and fares vary depending on the destination.
  • Public Transportation: Public transportation options include the Omnitrans bus system and the Metrolink train system. The Omnitrans bus stop is located at the airport's Terminal 4, and fares start at $1.75. The Metrolink train station is located about 2 miles from the airport, with shuttle services available to take passengers to and from the station.

iFly Tip: Discover how to make air travel with little ones easier on our flying with toddlers guide.

Airport Hotels

Traveling can be a tiring experience, especially when you have to deal with long flights, layovers, or early morning departures. One way to mitigate this is to stay near the airport, reducing travel time and allowing for more rest. There are numerous hotels near the airport that offer a range of amenities to make your stay more comfortable. From budget-friendly options to luxurious stays, there's something for everyone. Many of these hotels offer shuttle services to and from the airport, making your travel experience even more seamless. Additionally, their strategic locations provide easy access to local attractions and business centers. To find the perfect accommodation for your needs, view all Ontario Airport Hotels.

Dining, Shopping & Enjoying the Airport

Ontario Airport offers a variety of dining and shopping options for travelers. For a quick bite, head to Starbucks located in Terminal 2 or Coffee Bean & Tea Leaf in Terminal 4. If you have more time to spare, visit Wolfgang Puck Kitchen in Terminal 2 for a sit-down meal featuring California cuisine. Another great option is Rock & Brews in Terminal 4, which offers a wide selection of craft beers and classic American fare.

When it comes to shopping, be sure to check out the duty-free store in Terminal 4 for tax-free deals on luxury items. For souvenirs and gifts, visit the California Marketplace in Terminal 2, which features a variety of local products and merchandise. Need to stock up on reading materials for your flight? Head to Hudson News in Terminal 4 for a selection of books, magazines, and newspapers.

The locations of all food, shops, and services at ONT can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, see your options here.

Passenger Services

ONT is equipped with a range of passenger services to ensure a comfortable and hassle-free travel experience.

For those who need to stay connected, free Wi-Fi is available throughout the airport. Lost and found services are also available at the information desk located in both Terminal 2 and Terminal 4.

Parents traveling with children can take advantage of the airport's children's play areas, located in both terminals. Special-needs services are also available, including wheelchair assistance and accessible restrooms.

Banking services are available in Terminal 4, with ATMs located throughout both terminals. In case of a medical emergency, medical help is available at the airport's medical center located in Terminal 2.

Flight Status Info

For air travelers flying out of ONT Airport, it is important to stay informed about their flight status. One way to do this is by using the in-airport flight displays (FIDS) located throughout the terminal. These displays provide real-time updates on flight departures, delays, and gate information. Passengers can easily locate their flight by searching for their airline and flight number on the FIDS.

In addition to using the FIDS, passengers can also stay updated on their flight status through the use of airline mobile phone apps. Many airlines offer apps that allow passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications. Passengers can download their airline's app and sign up for these alerts to ensure they are notified of any changes to their flight.

Another way to stay informed about flight status is by visiting the airport's website. the airport's website provides real-time updates on flight departures, delays, and gate information. Passengers can check the status of their flight departure at LA Ontario Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

  • Location: Ontario International Airport (ONT) is located in Ontario, California, serving the Greater Los Angeles area.
  • Terminals: The airport has two terminals: Terminal 2 and Terminal 4, which handle both domestic and international flights.
  • Airlines Served: Major airlines include Southwest Airlines, Delta Air Lines, and American Airlines. For a full list of airlines, visit the ONT Airlines Served page.
  • Passenger Traffic: Ontario International Airport handles approximately 14,000 passengers daily.
  • Daily Flights: The airport operates around 200 daily flights.
  • Top Destinations: The most popular destinations served from ONT are Denver, Phoenix, San Francisco, Dallas/Fort Worth, and Seattle.
  • Hub Status: ONT is a hub for UPS Airlines and serves as a focus city for Southwest Airlines.

Airport History

ONT, located in the city of Ontario, California, has a rich history dating back to the early 1920s. Here are some significant events in the airport's history:

  • 1923 - The airport was established as a small airfield known as Latimer Field.
  • 1929 - The city of Ontario purchased the airfield and renamed it Ontario Municipal Airport.
  • 1941 - The airport was taken over by the United States Army Air Forces and used as a training base during World War II.
  • 1946 - The airport was returned to the city of Ontario and resumed civilian operations.
  • 1967 - The airport was renamed Ontario International Airport and underwent a major expansion project.
  • 1985 - The airport's first international flight departed to Guadalajara, Mexico.
  • 1998 - The airport's passenger terminal underwent a major renovation and expansion project.
  • 2006 - The airport was renamed LA/Ontario International Airport to reflect its proximity to Los Angeles.
  • 2016 - The airport was returned to local control after being managed by Los Angeles World Airports for 50 years.
  • 2019 - The airport announced plans for a $1.6 billion expansion project to improve facilities and increase capacity.

Today, ONT Airport serves as a major hub for domestic and international travel, connecting millions of passengers each year to destinations around the world.

Airport Contact Information

For more information about Ontario International Airport, please refer to the following contact details:

  • IATA Code: ONT
  • Airport Website
  • Phone: +1 909-937-2700
  • Email: [email protected]
  • Mailing Address: Ontario International Airport, 1923 E Avion Street, Ontario, CA 91761, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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LA Ontario Airport Q&A

ONT has two terminals: Terminal 2, used by Delta Airlines and Delta Connection, and Terminal 4, used by American Airlines, American Eagle, Southwest Airlines, and Volaris.
You can walk between Terminal 2 and Terminal 4 via a walkway that takes about 5-10 minutes. Alternatively, a free shuttle bus runs every 10-15 minutes between the terminals.
You can take the Metrolink train, which is about a 10-minute drive from the airport. Rideshare services can take you to the station if needed.
ONT offers economy parking with shuttle services, short-term parking near the terminals, and off-airport parking with competitive rates. Booking online is recommended during peak times.
The Omnitrans bus service offers a budget-friendly option, stopping right at Terminal 4. Check the schedule in advance to avoid long waits.
Terminal 2 features Starbucks and Wolfgang Puck Kitchen, while Terminal 4 offers Coffee Bean & Tea Leaf and Rock & Brews, among others.
Yes, free Wi-Fi is available throughout both terminals at ONT.
Check the airport's website, use your airline's mobile app for real-time updates, or view the flight information displays located throughout the terminals.
Lost and found services are available at the information desks in both Terminal 2 and Terminal 4.
Use the curbside parking for quick drop-offs or pick-ups, but drivers must remain with their vehicles. Cell-phone waiting areas are available for free near each terminal for longer waits.