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Palm Beach Airport PBI Airport Traveler Guide

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PBI Airport Insights & Guide

Key PBI Airport Topics:

Getting to Know PBI Airport

Welcome to the Palm Beach Airport Online Guide. Situated in sunny Florida, PBI serves as a vital link for travelers heading to the Palm Beach area and beyond. Known for its efficient layout, the airport boasts three terminals: Concourse B, Concourse C, and the Main Terminal. Whether you're catching a flight, in transit, or returning from your travels, PBI strives to provide a seamless and enjoyable airport experience. For those eager to learn more about other airports they may encounter on their travels, feel free to peruse our comprehensive guide to worldwide airports.

WATCH VIDEO: Take a journey through Palm Beach International Airport (PBI) with a full inside walking tour of its facilities, including airline counters, rental cars, and transport options:

Airport News

Palm Beach Airport (PBI) is undergoing significant improvements to enhance the travel experience for passengers. The airport has received a substantial $17.2 million federal grant aimed at upgrading its infrastructure, including enhancements to the TSA checkpoint areas. Additionally, PBI is expanding its facilities with a new car rental center and plans for a third hotel, as part of its ongoing expansion and renovation efforts. These developments are expected to significantly improve convenience and services for travelers. (sources: CBS12, Palm Beach Post)

Palm Beach International Airport has three terminals: Concourse B, Concourse C, and the Main Terminal. Concourse B has 10 gates and is used by American Airlines, Delta Air Lines, and Southwest Airlines. Concourse C has 6 gates and is used by JetBlue Airways and Spirit Airlines. The Main Terminal has 19 gates and is used by all other airlines.

When arriving at PBI, passengers can follow signs to their designated terminal or use the airport's shuttle service, which runs between the terminals and the parking lots. Each terminal offers a variety of food and beverage options, including sit-down restaurants, cafes, and grab-and-go options. There are also several retail shops and duty-free stores located throughout the airport.

To locate food, services, and airline departure gates, use our interactive airport map. It provides a detailed layout of the airport, including the locations of restaurants, shops, and services, as well as the gates for each airline.

Connecting Between Terminals

At Palm Beach Airport, there are three terminals: Concourse B, Concourse C, and the Main Terminal. To get between terminals, passengers can take advantage of the complimentary shuttle service provided by the airport. The shuttle runs every 10 minutes and operates 24/7, making it a convenient option for travelers with connecting flights. The walk time between terminals is also reasonable, with Concourse B and Concourse C being just a few minutes away from the Main Terminal.

For those who prefer to walk, there are pedestrian walkways that connect the terminals. However, it's important to note that the walkways can be quite lengthy, so it's best to factor in enough time to make the journey. Alternatively, passengers can also use the SkyConnect train system, which connects the Main Terminal to the Rental Car Center and the Economy Parking Lot. Overall, getting between terminals at Palm Beach Airport is a straightforward process with a variety of options available to suit every traveler's needs.

Tips from PBI Frequent Flyers

To help make your experience at Palm Beach International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from PBI-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying out of Concourse B, make sure to check out the interactive map online before heading to the airport. It’s super handy to see where everything is located, especially the food spots!" — Carlos M., West Palm Beach, FL, December 2023

"The shuttle service between terminals is a lifesaver when you’re in a rush. It runs every 10 minutes, so you won’t be waiting long. Just remember to factor in a bit of extra time." — Emily J., Lake Worth, FL, March 2024

Getting To/From the City

"For a budget-friendly ride to downtown, Palm Tran buses are the way to go. They’re reliable and much cheaper than a taxi or rideshare." — Raj P., Palm Beach Gardens, FL, April 2024

"If you’re renting a car, the Rental Car Center is easily accessible via the SkyConnect train. It’s a quick ride and saves you the hassle of navigating traffic right away." — Lisa K., Wellington, FL, June 2024

Parking

"The Economy Lot is a great choice if you’re planning to park for more than a few days. It’s affordable and the shuttle to the terminal is quick." — George T., Boynton Beach, FL, January 2024

"I always use the Cell Phone Waiting Lot when picking up friends. It’s free and only a short drive from the terminal once they’re ready." — Maria L., Palm Springs, FL, July 2024

Inside the Airport

"Dylan's Candy Bar in Concourse C is a fun stop if you have a sweet tooth. Perfect for grabbing a unique treat before your flight." — Angela S., Riviera Beach, FL, February 2024

"For a hearty meal, I recommend Sam Snead's Tavern in Concourse C. The atmosphere is relaxed, and it’s a nice place to unwind before boarding." — Tom W., Greenacres, FL, October 2024

Avoiding Delays and Stress

"Always check the Flight Information Display System as soon as you arrive. It gives you real-time updates on your flight and helps you plan your time at the airport." — Brian H., Royal Palm Beach, FL, May 2024

"Download your airline’s app for instant notifications about your flight status. It’s a game-changer for staying informed about any changes or delays." — Sophie R., Lantana, FL, August 2024

iFly Tip: Expedite your travel with tips on efficient check-in options.

Picking Up and Dropping Off Passengers

When it comes to picking up or dropping off passengers at PBI Airport, there are a few things to keep in mind. First, curbside parking is strictly prohibited at the airport. This means that drivers cannot park their vehicles on the side of the road to wait for their passengers. Instead, there are designated areas for pick-up and drop-off, including the cell-phone waiting area.

The cell-phone waiting area is a free parking lot located just a few minutes away from the airport. Drivers can wait here until their passengers are ready to be picked up, at which point they can proceed to the designated pick-up area. It's important to note that drivers cannot leave their vehicles unattended in the cell-phone waiting area, and there is a strict time limit for parking.

Parking Facilities & Options

If you're flying out of the airport, you'll find several parking options available to suit your needs. The airport offers both short-term and long-term parking in its on-site garages and lots. The Main Terminal Garage is located directly across from the terminal building, while the Economy Lot is a bit further away but still within walking distance. If you're in a hurry, the Valet Parking service may be a good option for you.

If you're waiting to pick up arriving passengers, the airport also has a Cell Phone Waiting Lot available. This lot is free to use and allows you to wait in your car until your party has arrived and is ready to be picked up.

For those with disabilities, there are designated accessible parking spaces located in all of the airport's parking areas. Shuttle service is available to transport passengers with disabilities to and from the terminal building.

If you're looking for a more economical parking option, off-airport parking is available near Palm Beach Airport. These lots offer shuttle service to and from the airport and can be a more cost-effective option for longer trips.

Get details about Palm Beach Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

When arriving at PBI (PBI), travelers have several ground transportation options to choose from.

  • Rental Cars: For those looking to rent a car, there are several major providers located at the airport, including Avis, Budget, Enterprise, and Hertz. The car rental facilities are located in the Rental Car Center, which can be accessed via a shuttle from the terminal.
  • Taxis: Taxis are readily available at the airport, with a designated taxi drop-off area located outside of the baggage claim area. Fares are metered and vary depending on the destination and time of day.
  • Ride Share Services: Shared ride services, such as Uber and Lyft, are also available at PBI. Pickup areas for these services are located outside of the baggage claim area, and there may be restrictions on the types of vehicles that can be used for pick-up.
  • Airport Shuttles: Airport shuttles are another option for travelers, with several companies offering service to and from the airport. Pickup areas for shuttles are located outside of the baggage claim area, and fares vary depending on the company and destination.
  • Public Transportation: Public transportation options are available as well, with Palm Tran offering bus service to and from the airport. The bus stop is located outside of the baggage claim area, and fares are based on distance traveled.

iFly Tip: Avoid missed flights by adhering to baggage cutoff times.

Airport Hotels

Travel can be a thrilling yet tiring experience. To make your journey more comfortable, consider staying at a hotel near the airport. Whether you're a business traveler needing a convenient base, a leisure traveler looking for a place to rest and recharge, or a family seeking a comfortable retreat, there's a hotel to suit your needs. From budget-friendly to luxurious, and from cozy to spacious, there are numerous options available. Some of the notable options include the Home in West Palm Beach, Embassy Suites by Hilton West Palm Beach Central, Home2 Suites By Hilton West Palm Beach Airport, Hilton Palm Beach Airport, and Quality Inn Palm Beach International Airport. These hotels offer a variety of amenities, such as complimentary airport shuttle services, free Wi-Fi, outdoor swimming pools, fitness centers, and in-house restaurants. Start exploring these hotel options now and find the perfect accommodation that suits your travel needs and preferences. PBI Hotels

Dining, Shopping & Enjoying the Airport

At PBI, there are plenty of dining and shopping options to keep you entertained before your flight. If you're looking for a quick bite to eat, head to Einstein Bros. Bagels in Concourse B for a delicious bagel sandwich or stop by Dunkin' Donuts in the Main Terminal for a coffee and pastry. For a sit-down meal, try out Sam Snead's Tavern in Concourse C for classic American fare and a relaxing atmosphere.

When it comes to shopping, PBI Airport has you covered with a variety of stores to browse. Check out the PGA Tour Shop in the Main Terminal for golf gear and souvenirs or visit the Travel + Leisure store in Concourse B for travel essentials and gifts. For something sweet, stop by Dylan's Candy Bar in Concourse C for a wide selection of candy and chocolates.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, view the comprehensive list here.

Passenger Services

PBI Airport offers a range of passenger services to make your travel experience comfortable and convenient.

For those who need to stay connected, free Wi-Fi is available throughout the airport. If you have lost an item during your travels, the lost and found office is located in the main terminal.

Traveling with children? There are play areas located in Concourse B and Concourse C to keep kids entertained. Additionally, special-needs services are available, including wheelchair assistance and accessible restrooms.

If you need to take care of any banking needs, there are ATMs and a currency exchange located in the main terminal. And for any medical needs, a first aid station is also available in the same area.

Flight Status Info

As a traveler, it's important to stay updated on the status of your flight, especially when it comes to departure times, delays, and gate changes. Fortunately, there are several ways to check your flight status at the airport.

One of the easiest ways to get flight status information is by using the Flight Information Display System (FIDS) located throughout the airport. These displays provide real-time updates on flight departures, delays, and gate information. Simply find the FIDS display board and look for your flight number to see the latest updates.

Another convenient option is to download your airline's mobile app. Most airlines offer mobile apps that allow you to check your flight status, receive alerts about delays or cancellations, and even book or change your flight. You can also sign up for text, email, or push notifications to receive updates about your flight status.

Passengers can check the status of their flight departure at Palm Beach Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Learn how to keep your toddler entertained on flights by visiting our air travel with toddlers page.

Airport Facts & Stats

  • Location: Palm Beach International Airport (PBI) is located in West Palm Beach, Florida, United States.
  • Terminals: The airport features a Main Terminal with Concourse B and Concourse C.
  • Airlines Served: Major airlines include American Airlines, JetBlue Airways, and Southwest Airlines. For a complete list of airlines, visit the PBI Airlines Served page.
  • Passenger Traffic: Palm Beach International Airport handles approximately 6.5 million passengers annually, which averages to around 17,800 passengers daily.
  • Daily Flights: The airport sees around 200 daily flights.
  • Top Destinations: The most popular destinations from PBI are Atlanta, New York, Newark, Charlotte, and Boston.
  • Hub Status: Palm Beach International Airport serves as a hub for JetBlue Airways.

Airport History

The airport, located in West Palm Beach, Florida, has a rich history dating back to the 1930s. Here are some of the significant events that have taken place:

  • 1936 - Palm Beach Airport opens as Morrison Field, named after a local World War I pilot.
  • 1942 - The airport is taken over by the United States Army Air Forces and used as a training base during World War II.
  • 1947 - After the war, the airport is returned to civilian control and renamed Palm Beach International Airport.
  • 1959 - The first jet aircraft, a National Airlines Boeing 707, lands at the airport.
  • 1988 - A new terminal building is opened, increasing the airport's capacity to handle more passengers.
  • 2001 - Following the September 11th terrorist attacks, the airport implements new security measures to ensure the safety of passengers and staff.
  • 2011 - The airport completes a major renovation project, including the addition of a new concourse and expanded parking facilities.
  • 2020 - Despite the challenges posed by the COVID-19 pandemic, Palm Beach Airport continues to operate and serve the community.

Airport Contact Information

For more information about Palm Beach International Airport, please refer to the following contact details:

  • IATA Code: PBI
  • Airport Website
  • Phone: +1 561-471-7400
  • Email: [email protected]
  • Mailing Address: Palm Beach International Airport, 1000 Turnage Blvd, West Palm Beach, FL 33406, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Palm Beach Airport Q&A

You can use the complimentary shuttle service that runs every 10 minutes, or walk using the pedestrian walkways. The SkyConnect train is also available for access to the Rental Car Center and Economy Parking Lot.
The airport offers short-term and long-term parking in on-site garages and lots, including a Main Terminal Garage and an Economy Lot. There's also Valet Parking and a free Cell Phone Waiting Lot for pickups.
Yes, the Palm Tran bus service provides a cost-effective way to travel to and from the airport.
Dining options include Sam Snead's Tavern in Concourse C, Einstein Bros. Bagels in Concourse B, and Dunkin' Donuts in the Main Terminal.
Retail shops are available throughout the airport, including the PGA Tour Shop in the Main Terminal and Travel + Leisure store in Concourse B.
Use the Flight Information Display System throughout the airport or check online via the airport's departures page for real-time updates.
Options include rental cars, taxis, ride-share services like Uber and Lyft, airport shuttles, and public transportation via Palm Tran buses.
Nearby hotels include Hilton Palm Beach Airport, Embassy Suites by Hilton, and Quality Inn, offering amenities like complimentary shuttle services and free Wi-Fi.
The airport provides wheelchair assistance, accessible restrooms, and designated accessible parking spaces with shuttle services to the terminal.
The airport is undergoing infrastructure upgrades including TSA checkpoint enhancements, a new car rental center, and plans for a third hotel as part of its expansion efforts.