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PBI Lost And Found Help Palm Beach Airport

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PBI Airport Lost and Found

Travel can be chaotic, and it's all too easy to misplace personal belongings in the hustle and bustle. If you've lost an item at Palm Beach Airport, don't despair. This article will guide you through the process of reporting and retrieving lost items, whether you've left something in the terminal, at the security checkpoint, on the plane, or even in the parking lot. We also provide contact information for the Lost & Found department, operating hours, and details on how to file a report.

Scroll down to get specific information about what to do if you lost an item at PBI.

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Contact Information and Operating Hours

For those who have lost items while at Palm Beach Airport, the Lost & Found department can be reached through the following contact methods:

  • Complete the Online Form
  • Call (561)-556-3785 and enter code 859
  • Text 859 to (561)-556-3785

The department operates from Monday through Friday, 8:00 a.m. - 4:00 p.m. After-hours pickup can be pre-arranged for those unable to collect during normal business hours.

Location-Specific Procedures

Items Lost in Airport Terminals

If you have lost an item within the airport terminals, excluding security checkpoints and other specific areas, please use the contact details provided above to report your lost item.

Items Lost at Security Checkpoint Areas

For items lost at the TSA security checkpoint, please contact TSA directly at +1-561-687-5906.

Items Lost in Other Areas

If you have misplaced an item in other areas such as parking lots, rental car facilities, or on the economy shuttle buses, you should use the same contact details as for items lost in the airport terminals.

Items Lost on the Plane

If you believe you have left an item on the aircraft after arriving at Palm Beach Airport, you have several options available to you. You may return to the gate where your flight arrived and speak with the gate agents. Alternatively, you can go to the lost and found desk if one is available. Another option is to visit the luggage or baggage services desk for your airline, which is typically located in the baggage claim area. If these options are not available or convenient, you can contact your airline directly.

Lost Checked Baggage

If your checked bag does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, don't panic. Contact your airline's baggage services desk, usually located in or near the baggage claim area. They will assist you in locating your lost luggage or filing a claim if necessary.

The following are the most popular airlines that service Palm Beach Airport:

If your airline is not listed above, check out all airlines that serve PBI for contact info and more.

How to File a Report

When reporting a lost item, it's important to provide as much detail as possible. This includes your first and last name, contact number, date and time of travel, the airline used, and a detailed description of the lost item including brand, color, size, type, and any identifiable features. This information can be submitted via the Online Form.

Collection, Delivery, and Charges

Once your item has been located, it can be collected in person during normal business hours. Please note that a picture ID is required at the time of pickup. If you are unable to collect your item, you can arrange for someone else to collect it on your behalf, provided they have proper identification and your verified permission.

For small items, the airport can return them via U.S. Mail if you provide a self-addressed and self-stamped mailing container. If you prefer another shipping company, you should arrange this directly and notify the Department of Airports, who will prepare your item for shipment.

Please be aware that the Lost and Found Office only holds items for 30 days from the date of receipt.

Special Considerations

For sensitive items such as passports or electronics, please note that additional security measures may be required to ensure the rightful owner is claiming the item. Also, be aware of third-party services that may charge unauthorized fees for the return of lost items. It is recommended to only use the airport's official Lost & Found service, your airline, or TSA to retrieve your lost items.

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Frequently Asked Questions (FAQ)

If you've lost an item at the airport, you can report it to the Lost & Found department by completing the Online Form, calling (561)-556-3785 and entering code 859, or texting 859 to (561)-556-3785. The department operates from Monday through Friday, 8:00 a.m. - 4:00 p.m.
If you've lost an item at the TSA security checkpoint, please contact TSA directly at +1-561-687-5906.
If you believe you've left an item on the aircraft, you may return to the gate where your flight arrived and speak with the gate agents, go to the lost and found desk, or visit the luggage or baggage services desk for your airline. If these options are not available or convenient, you can contact your airline directly.
When reporting a lost item, provide as much detail as possible, including your name, contact number, date and time of travel, the airline used, and a detailed description of the lost item. This information can be submitted via the Online Form.
Once your item has been located, you can collect it in person during normal business hours. If you are unable to collect your item, you can arrange for someone else to collect it on your behalf, provided they have proper identification and your verified permission. For small items, the airport can return them via U.S. Mail if you provide a self-addressed and self-stamped mailing container.
The Lost and Found Office holds items for 30 days from the date of receipt.