Emergency / Medical Servicesat Richmond RIC Airport
Dial 9-1-1 in an emergency from any phone inside the terminal.
People With Special Needs / Persons With Disabilities
When making airline reservations, be sure to state your special needs, including wheelchair assistance. A SkyCap can escort you to the gate, arranged by the Airline. If a family member needs to accompany you to the gate, he or she need to obtain a gate pass at the airline ticket counter.
Richmond Airport is ADA-accessible:
All entry doors accommodate wheeelchair access.
Elevators are in both the passenger terminal and parking garage.
All restrooms have large doorless entryways, with at least one large stall; family restrooms are next to the ticketing lobby, baggage claim and in each concourse.
Wheelchair-accessible payphones are disbursed throughout the terminal.
TTY phones are on level 1, near the escalators; and on level 2 near the ticketing counters.
Rental cars should be contacted for hand-ctonrolled cars when making reservations.
Working dog relief areas are located in the grassy places between parking garage and terminal; cleanup material is provided.
If traveling with a child with autism - open Pathfinders for Autism site for travel tips at: pathfindersforautism.org/articleItem.aspx?id=143
Richmond Airport is ADA-accessible:
All entry doors accommodate wheeelchair access.
Elevators are in both the passenger terminal and parking garage.
All restrooms have large doorless entryways, with at least one large stall; family restrooms are next to the ticketing lobby, baggage claim and in each concourse.
Wheelchair-accessible payphones are disbursed throughout the terminal.
TTY phones are on level 1, near the escalators; and on level 2 near the ticketing counters.
Rental cars should be contacted for hand-ctonrolled cars when making reservations.
Working dog relief areas are located in the grassy places between parking garage and terminal; cleanup material is provided.
If traveling with a child with autism - open Pathfinders for Autism site for travel tips at: pathfindersforautism.org/articleItem.aspx?id=143
Tips, Help & Resources
iFly.com helps you get around Richmond airport with ease. Here are a few recommendations that can help you navigate and make the most of your airport visit:
- Check here for info on lounges or clubs where you might be able to access.
- Missing an item? Forget or lost something at security? Please find info & contact detail for items lost in the airport here.
- If you have a longer layover and need to kill some time before your flight's departure, check out these ideas to help pass the time.
- Search different travel sites, and even other airports near your departure or destination, to secure the cheapest flights available from Richmond Airport.
- After clearing security, open the map of RIC airport to navigate through the terminals, and see all restaurant and shopping options along the way and at your gate.
- Wifi access is free, so getting on the internet will also help navigate thru the terminals or finding that cafe before you board.
Find more help here for your journey through the airport