BOM Airport Insights & Guide
Key BOM Airport Topics:
- Frequent Flier Tips
- Navigating the Terminals
- Connecting Between Terminals
- Picking Up and Dropping Off Passengers
- Parking Facilities & Options
- Transportation Options
- Airport Hotels
- Dining, Shopping & Enjoying the Airport
- Passenger Services
- Flight Status Info
- Airport Facts & Stats
- Airport History
- Airport Contact Information
- Frequently Asked Questions
Getting to Know BOM Airport
Discover Mumbai Airport, a bustling hub leading to Mumbai's heart, known for its iconic Terminal 2, showcasing India's rich heritage through art and architecture. This concise guide ensures a smooth journey through one of India's busiest airports, whether you're a newcomer or a regular. It covers everything from flight details, terminal information, to dining and shopping options. Dive deeper into airport insights with our Comprehensive Airport Guide on iFly. Let's explore!
WATCH VIDEO: Experience the arrivals at Mumbai's Chhatrapati Shivaji Maharaj International Airport, Terminal 2:
Navigating BOM's Terminals
BOM has two terminals: Domestic Terminal and International Terminal. The Domestic Terminal has 5 levels and a total of 47 gates, while the International Terminal has 4 levels and a total of 78 gates. Major airlines such as Air India, IndiGo, SpiceJet, and Vistara operate from the Domestic Terminal, while airlines like Emirates, Etihad Airways, and Qatar Airways operate from the International Terminal.
Both terminals have a range of facilities, including restaurants, cafes, shops, currency exchange, ATMs, and lounges. The airport also offers services such as baggage wrapping, baggage storage, and medical assistance. Additionally, there are information desks located throughout the terminals to assist passengers with any queries they may have.
It is important to note that the two terminals are not connected, so passengers need to take a shuttle bus or taxi to transfer between them. The shuttle bus service is free and operates every 20 minutes.
Use our interactive airport map to locate food, services, and airline departure gates.
Connecting Between Terminals
Travelers at BOM Airport can easily navigate between the Domestic and International Terminals. The terminals are located close to each other, and it takes about 10-15 minutes to walk between them.
For those who prefer not to walk, there is a free shuttle bus service that runs between the terminals. The shuttle bus runs every 20 minutes and is available 24 hours a day. Travelers can find the shuttle bus stop outside the Arrivals area of both terminals.
Tips from BOM Frequent Flyers
To help make your experience at Mumbai Chhatrapati Shivaji Maharaj International Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from BOM-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:
Navigating the Terminals
"When arriving at BOM, be prepared for some walking, especially if your flight lands at Terminal 2. It's a large terminal with plenty of signage, but if you're unsure, don't hesitate to ask the airport staff for directions—they're usually very helpful." — Priya S., Navi Mumbai, January 2024
"If you have a connecting flight between the Domestic and International Terminals, make sure to factor in at least 30 minutes for the shuttle bus transfer. The service is reliable, but traffic can sometimes cause delays." — Rajesh K., Thane, March 2024
Getting To/From the City
"For a quick and economical way to get into Mumbai, the pre-paid taxi service is a great choice. You can book one at the counters just outside the Arrivals area, and it's a fixed rate, so no surprises!" — Anjali M., Mumbai, May 2024
"If you're traveling light, the Mumbai Suburban Railway from Terminal 2 is a fantastic option. It's fast and avoids the notorious Mumbai traffic. Just make sure to check the train timings in advance." — Vikram R., Dombivli, August 2024
Parking
"For those picking up passengers, the cell phone waiting areas are a lifesaver. They're free and conveniently located near the terminals, so you can wait comfortably until your passenger is ready to be picked up." — Neha P., Kalyan, February 2024
"Long-term parking at BOM can be a bit pricey, but the off-airport parking lots offer competitive rates and free shuttle services to the terminals. It's worth considering if you're going to be away for more than a few days." — Amit J., Vasai, July 2024
Inside the Airport
"Don't miss the Indian Paradise restaurant in the Domestic Terminal if you have some time before your flight. Their biryani is a must-try and a great way to savor local flavors before you leave." — Sushmita L., Mumbai, April 2024
"For last-minute gifts, the Mumbai Bazaar in the Domestic Terminal has a wonderful selection of local handicrafts and souvenirs. It's a perfect spot to grab something unique before heading home." — Arjun T., Panvel, June 2024
Avoiding Delays and Stress
"Arrive early, especially for international flights. Security lines can be long, and it's better to have some extra time to relax in one of the lounges or explore the shops." — Kavita N., Navi Mumbai, October 2024
"Keep an eye on your flight status using your airline's app. BOM is a busy airport, and gate changes can happen frequently. Staying updated will save you a lot of hassle." — Sameer D., Mumbai, September 2024
iFly Tip: Discover a variety of helpful air travel topics on our comprehensive reference guide.
Picking Up and Dropping Off Passengers
At BOM, passengers can be picked up and dropped off at both the Domestic and International Terminals. However, there are certain restrictions in place to ensure smooth traffic flow and safety of all passengers.
Curbside parking is strictly prohibited at the airport. Drivers are only allowed to drop off or pick up passengers and their luggage and move on. In case a driver needs to wait for the passengers, there are designated cell-phone waiting areas where they can park and wait for the passengers to call and inform them of their arrival. This helps to avoid congestion and ensures that the pick-up and drop-off process is quick and efficient.
Parking Facilities & Options
If you're flying out of Mumbai's Chhatrapati Shivaji Airport, you'll find a variety of parking options available to suit your needs. The airport has both covered and uncovered parking lots and garages located near the domestic and international terminals. There are also cell phone waiting areas available for those picking up arriving passengers.
If you're looking for a more economical option, off-airport parking is available nearby. These lots often offer shuttle service to and from the airport, making it a convenient option for travelers. Handicapped parking is also available at the airport, with designated spots located near the terminals.
Get details about BOM Airport parking options and rates, along with more economical off-airport parking here.
Transportation Options
The airport offers a variety of ground transportation options to help you get to your destination.
- Car Rental: If you prefer to rent a car, major car rental providers such as Avis, Hertz, and Budget are available at the airport. You can find their rental counters at both terminals.
- Taxis: Taxis are available outside of the arrivals area of both terminals. The fare is calculated using a meter, and it typically costs around 500-700 INR to get to the city center. There are also designated drop-off areas for taxis at the airport.
- Ride Share Services: Shared ride services such as Ola and Uber are also available at the airport. You can find their pickup areas outside of the arrivals area of both terminals. However, there are restrictions on the types of vehicles that can enter the airport premises, so make sure to check with your provider before booking.
- Airport Shuttles: Airport shuttles are another convenient option for getting to your destination. They are available at both terminals, and you can find their pickup areas outside of the arrivals area. Fares vary depending on your destination, but they are generally affordable.
- Public Transportation: If you prefer public transportation, you can take the Mumbai Suburban Railway or the Mumbai Metro. The railway station is located at Terminal 2, and the metro station is located near Terminal 1. Both options are affordable and convenient for getting to the city center.
iFly Tip: Ensure a stress-free journey by reading our tips for overweight travelers.
Airport Hotels
Are you looking for a comfortable and convenient place to stay near the airport? Our comprehensive list of airport hotels ranges from luxury accommodations with top-notch facilities to budget-friendly options with basic amenities. Some of these hotels are located within the airport complex for maximum convenience, while others are just a short drive away. Many offer additional amenities such as on-site dining, fitness centers, and spa services. Discover the perfect hotel for your needs with our Sahar Airport Hotels guide.
Dining, Shopping & Enjoying the Airport
the airport offers a wide range of dining and shopping options for travelers. Whether you're looking for a quick bite or a sit-down meal, there's something for everyone. For a taste of local cuisine, head to the Indian Paradise restaurant located in the Domestic Terminal. This restaurant serves authentic Indian dishes such as biryani, tandoori chicken, and paneer tikka. Another recommended restaurant is the Pizza Hut located in the International Terminal. This restaurant offers a variety of pizzas, pastas, and salads that are perfect for a quick meal before your flight.
When it comes to shopping, Mumbai Chhatrapati Shivaji Airport has plenty of options to choose from. For souvenirs and gifts, head to the Mumbai Bazaar located in the Domestic Terminal. This store offers a wide range of Indian handicrafts, jewelry, and textiles. If you're looking for luxury brands, check out the Hugo Boss store located in the International Terminal. This store offers high-end men's and women's clothing, shoes, and accessories.
The locations of all food, shops, and services at Mumbai Airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, explore the facilities at this link.
Passenger Services
Mumbai Chhatrapati Shivaji Airport is one of the busiest airports in India. It has two terminals, the Domestic Terminal and the International Terminal. The airport offers a range of passenger services to make your travel experience comfortable and hassle-free.
For passengers who need to stay connected, the airport provides free Wi-Fi access throughout the terminals. You can connect to the Wi-Fi network by selecting the "BOM Free Wi-Fi" network and following the on-screen instructions.
If you have lost something at the airport, you can visit the Lost and Found office located in the Arrivals area of both terminals. The office is open 24/7 and you can contact them at +91-22-66851010 for assistance.
For families traveling with children, the airport has dedicated play areas for kids. These areas are equipped with toys, games, and other activities to keep your little ones entertained while you wait for your flight.
The airport also provides special-needs services for passengers with disabilities or limited mobility. These services include wheelchair assistance, accessible restrooms, and designated parking spaces. You can request these services at the time of booking your flight or by contacting your airline.
If you need to access banking services, there are several banks and ATMs located throughout the terminals. You can withdraw cash, exchange currency, or perform other banking transactions at these locations.
In case of a medical emergency, the airport has a medical center located in the Arrivals area of both terminals. The medical center is staffed with trained medical professionals and is equipped to handle a range of medical issues.
Flight Status Info
As an air traveler, it's essential to stay up-to-date with your flight status, especially when traveling through Mumbai Airport in India. Fortunately, there are several ways to check your flight status at this airport.
One of the most reliable ways to get flight status information is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, delays, and gate information. Simply locate the FIDS display and search for your flight number to get the latest information.
Another convenient way to stay informed about your flight status is by using airline mobile phone apps. Most airlines have their own mobile apps that allow passengers to view their flight status, receive alerts about departure delays, cancelations, or gate changes, and even check-in for their flight. Passengers can download the app for their airline of choice and create an account to receive push notifications, text, or email alerts about their flight status.
Lastly, passengers can check the status of their flight departure at BOM by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.
iFly Tip: Discover how TSA PreCheck compares to other trusted traveler programs in our guide.
Airport Facts & Stats
- Location: Mumbai Chhatrapati Shivaji Maharaj International Airport (BOM) is located in Mumbai, India.
- Terminals: The airport has two main terminals: the Domestic Terminal and the International Terminal.
- Airlines Served: The airport is served by major airlines including Air India, IndiGo, and Vistara. For a complete list of airlines, check out the BOM Airlines Served page.
- Passenger Traffic: Mumbai Chhatrapati Shivaji Airport handles approximately 100,000 passengers daily.
- Daily Flights: The airport manages around 970 flights per day.
- Annual Traffic: On average, the airport handles around 36 million passengers and 450,000 flights per year.
- Top Destinations: The most popular destinations served from BOM are Dubai, Singapore, Bangkok, London, and Colombo.
- Hub Status: Mumbai Chhatrapati Shivaji Airport is a hub for several airlines, including Air India, Jet Airways, and Vistara.
Airport History
Mumbai Airport, formerly known as Sahar International Airport, is the primary international airport serving the city of Mumbai, India. It was named after the 17th-century Maratha emperor, Chhatrapati Shivaji.
Here are some significant events in the airport's history:
- 1942 - The airport was built by the British government to serve as a military airfield during World War II.
- 1946 - The airport was opened for civilian air traffic.
- 1980 - The airport was renamed as Chhatrapati Shivaji International Airport in honor of the Maratha king.
- 1999 - The airport underwent a major renovation and expansion project, which included the construction of a new terminal building.
- 2006 - The airport was privatized and taken over by Mumbai International Airport Limited (MIAL).
- 2014 - A new integrated terminal building was inaugurated, which increased the airport's capacity to handle more than 40 million passengers annually.
- 2019 - The airport was renamed as Chhatrapati Shivaji Maharaj International Airport.
Airport Contact Information
For more information about Chhatrapati Shivaji Maharaj International Airport, please refer to the following contact details:
- IATA Code: BOM
- Airport Website
- Phone: +91 22 6685 1010
- Email: [email protected]
- Mailing Address: Mumbai International Airport Pvt. Ltd., Chhatrapati Shivaji Maharaj International Airport, Mumbai - 400099, Maharashtra, India
Note that the contact information provided here is subject to change by the airport operator(s).
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Mumbai Chhatrapati Shivaji Airport Q&A
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