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Houston Hobby Airport HOU Airport Traveler Guide

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HOU Airport Insights & Guide

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Anthony Bruno
Reviewed by: Brian Ozment
Updated:
Key HOU Airport Topics:

Getting to Know HOU Airport

Welcome to our Houston Hobby Airport Online Guide, a go-to resource for navigating this bustling Texas airport. With its two terminals, the Central Concourse and the Main Terminal, HOU is known for its easy navigation and helpful staff. A unique aspect of the airport is the free shuttle service that runs every 5-7 minutes, making transfers between terminals swift and convenient. This guide will provide an overview of the airport's services, amenities, and more. For travelers interested in gathering information about other airports they might be flying to or from on their journey, our comprehensive guide to worldwide airports is a valuable resource.

WATCH VIDEO: Take a journey through Houston Hobby Airport (HOU) with a detailed walkthrough of all gates, highlighting its key features and airline hubs:

Airport News

Houston Hobby Airport (HOU) has recently achieved a significant milestone by earning a 5-star rating from Skytrax, making it one of the highest-rated airports in North America. This accolade highlights the airport's commitment to providing exceptional service and facilities to its passengers. Additionally, Southwest Airlines has announced new nonstop routes from Houston Hobby, enhancing connectivity and travel options for passengers. These developments are set to significantly improve the overall travel experience at the airport. (sources: FOX 26 Houston, Houstonia Magazine)

Houston Hobby Airport has two terminals: the Central Concourse and the Main Terminal. The Central Concourse has 24 gates and is primarily used by Southwest Airlines. The Main Terminal has 26 gates and is used by several major airlines including American Airlines, Delta Air Lines, and JetBlue Airways.

Getting around the airport is easy with clear signage and helpful staff members. If you need to transfer between terminals, there is a free shuttle service that runs every 5-7 minutes.

Whether you're looking for food, shopping, or other services, the airport has plenty of options. The Main Terminal has a variety of restaurants and cafes including Starbucks, Pappadeaux Seafood Kitchen, and Chick-fil-A. The Central Concourse also has several dining options such as Whataburger and Pappasito's Cantina. In addition, there are numerous shops, ATMs, and charging stations throughout the airport.

Use our interactive airport map to locate food, services, and airline departure gates.

Connecting Between Terminals

At Houston HOU Airport, passengers can easily navigate between the Central Concourse and Main Terminal. The two terminals are connected by a covered walkway, which takes approximately 5-10 minutes to walk. There are also shuttle buses available to transport passengers between the terminals, which run every 5-10 minutes. The shuttle bus stop is located outside of baggage claim in the Main Terminal and outside of Gate 44 in the Central Concourse.

Overall, getting between the Central Concourse and Main Terminal at HOU is a quick and easy process. Passengers have the option to walk or take a shuttle bus, both of which are convenient and efficient modes of transportation.

Tips from HOU Frequent Flyers

To help make your experience at Houston Hobby Airport as smooth and enjoyable as possible, we’ve gathered the best advice and tips from HOU-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights are sure to provide you with valuable guidance. Here’s what they have to say:

Navigating the Terminals

"If you're flying Southwest, you'll mostly be in the Central Concourse. It's easy to get around, but if you're in a rush, stick to the left side of the walkway to avoid slower-moving traffic." — Juan C., Pasadena, TX, January 2024

"The signage at HOU is pretty straightforward, but if you're ever confused, don't hesitate to ask the staff—they're super friendly and helpful." — Emily R., Pearland, TX, March 2024

Getting To/From the City

"Taking the METRO bus 88 is a great budget-friendly option to get downtown. It runs frequently, and the ride is quite comfortable. Just make sure to have some cash or a METRO Q® Fare Card ready." — Ahmed K., League City, TX, December 2023

"For a quicker trip, Uber and Lyft are reliable. The designated pickup areas are easy to find outside each terminal." — Linda M., Sugar Land, TX, May 2024

Parking

"If you plan to leave your car at the airport, consider the Ecopark lot for a cheaper rate. The shuttle service to the terminals is prompt and efficient." — Raj P., Baytown, TX, February 2024

"For short visits, the cell phone waiting area is perfect and free for up to an hour. It's just a short drive to the terminals once your party is ready." — Maria T., Missouri City, TX, June 2024

Inside the Airport

"Don't miss Pappadeaux Seafood Kitchen in the Main Terminal if you have time for a meal—it's a local favorite and worth the visit." — Kevin L., Friendswood, TX, April 2024

"If you need a quick caffeine fix, there's a Starbucks in both terminals. Lines can get long in the morning, so plan accordingly!" — Sarah J., Galveston, TX, August 2024

Avoiding Delays and Stress

"Check your flight status regularly using the airline's app or the airport's FIDS. Delays can happen, especially during peak travel times." — Tom H., La Porte, TX, July 2024

"Arrive early, especially if you're unfamiliar with the airport. This gives you time to relax and explore the shops and dining options." — Lucy N., Texas City, TX, September 2024

iFly Tip: Find out what to pack for your kids to ensure a smooth flight by visiting our Flying with Children page.

Picking Up and Dropping Off Passengers

At Hobby Airport, passengers can be picked up and dropped off at the curbside of the Central Concourse and Main Terminal. However, there are restrictions on curbside parking, and vehicles cannot be left unattended at any time. Drivers are advised to use the cell-phone waiting areas if they need to wait for their passengers.

The cell-phone waiting areas are located near the airport entrance, and drivers can park their vehicles for free for up to an hour while waiting for their passengers to arrive. Once the passengers have arrived and collected their luggage, they can call their driver to let them know that they are ready to be picked up. The driver can then proceed to the curbside to pick up their passengers.

Parking Facilities & Options

If you're flying out of Houston Hobby, you'll be happy to know that there are plenty of parking options available to you. The airport offers both covered and uncovered parking in their Central Concourse and Main Terminal garages, as well as in their Ecopark lot.

If you're looking for a more economical option, off-airport parking is available nearby. These lots offer shuttle service to and from the airport, and often provide additional services such as car detailing and oil changes.

If you're waiting to pick up a passenger, there are cell phone waiting areas located near the airport where you can park for free until your party is ready to be picked up.

Handicapped parking is available in all of the airport's parking facilities, with designated spaces located near elevators and shuttle stops.

Get details about Houston Hobby Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

Traveling to and from Houston HOU Airport is a breeze with a variety of ground transportation options available.

  • Car Rentals: For those who prefer to drive themselves, there are several car rental companies located at the airport, including Avis, Budget, Enterprise, and Hertz. These companies offer a range of vehicle options to suit your needs and budget.
  • Taxis: If you prefer to take a taxi, there are designated taxi drop-off areas located outside of each terminal. Fares are metered and vary depending on your destination. It's always a good idea to confirm the fare with your driver before starting your journey.
  • Ride Share Services: Shared ride services like Uber and Lyft are also available at HOU. Pickup areas are located outside of each terminal, and fares are calculated based on distance and time. Note that there may be restrictions on the number of passengers and amount of luggage allowed in shared ride vehicles.
  • Airport Shuttles: Airport shuttles are another convenient option for getting to and from the airport. These services typically operate on a fixed schedule and can be booked in advance or upon arrival. Pickup areas are located outside of each terminal, and fares vary depending on your destination.
  • Public Transportation: If you're looking for a more budget-friendly option, public transportation is available via the Houston METRO bus system. The 88 Airport Direct bus runs between the airport and downtown Houston, with stops at several popular destinations along the way. Fares are affordable and can be paid in cash or with a METRO Q® Fare Card.

iFly Tip: Get through security faster with tips from our wait times guide.

Airport Hotels

Looking for a comfortable stay near the airport? We've got you covered! Our comprehensive guide offers a range of hotel options, each with unique amenities and services to cater to your needs. From hotels that provide free airport shuttles to those that offer fitness centers and on-site dining, we've got you covered. Whether you're in town for a business trip, in transit, or exploring the vibrant city, these hotels offer a mix of convenience, comfort, and quality service. Discover the best options for your travel needs and preferences with our William P. Hobby Airport Hotels guide.

Dining, Shopping & Enjoying the Airport

Travelers passing through Houston HOU Airport can look forward to a diverse range of dining and shopping options. From seafood to burgers, Tex-Mex to sweet treats, and everything in between, there's something for everyone. Some of the top dining spots include Pappadeaux Seafood Kitchen, Buffalo Wild Wings, and Pappa's Burger. Meanwhile, shoppers can explore a range of stores, from Desigual to MAC Cosmetics, and even pick up some local produce at Shady Lane Marketplace. For more detailed information about the most popular restaurants, bars, and shops at HOU Airport, check out our food and shopping guide.

The locations of all food, shops, and services at the airport can be found using iFly's interactive map. For a complete list of restaurants, bars, shops, and news stands, click here.

Passenger Services

HOU Airport is a popular airport located in Houston, Texas. The airport is equipped with several passenger services that cater to the needs of travelers.

For passengers who need to stay connected while at the airport, free Wi-Fi is available throughout the terminals. Lost and found services are also available at the airport to help passengers who have lost their belongings.

For families traveling with children, the airport has designated children's play areas located in the terminals. Additionally, special-needs services are also available for passengers who require assistance.

The airport also has banking services available for passengers who need to withdraw cash or access other banking services. Medical help is also available at the airport for passengers who may require medical attention.

Flight Status Info

As an air traveler, it is important to stay updated on the status of your flight departure. At Hobby Airport, there are several ways to check your flight status.

One of the easiest ways to check your flight status is by using the in-airport Flight Information Display System (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, delays, and gate information.

Another convenient way to stay informed about your flight status is by downloading the mobile app of your airline. Most airlines offer a mobile app that allows passengers to receive alerts about departure delays, cancelations, or gate changes via text, email, or push notifications.

Passengers can also check their flight status by visiting the airline's website and entering their flight information. This will provide real-time updates on the status of the flight.

Finally, passengers can check the status of their flight departure at Houston Hobby by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

iFly Tip: Stay within airline rules by checking our carry-on regulations before you fly.

Airport Facts & Stats

  • Location: Houston Hobby Airport (HOU), also known as William P. Hobby Airport, is located in Houston, Texas, United States.
  • Terminals: The airport features two terminals: the Central Concourse and the Main Terminal. The Central Concourse primarily serves domestic flights, while the Main Terminal handles international flights.
  • Airlines Served: Major airlines operating at HOU include Southwest Airlines, Delta Air Lines, and American Airlines. For a complete list of airlines, visit the HOU Airlines Served page.
  • Passenger Traffic: Houston Hobby Airport handles approximately 13,000 passengers daily.
  • Daily Flights: The airport sees an average of 260 daily flights.
  • Top Destinations: The most popular destinations from HOU are Dallas, Atlanta, Denver, Chicago, and Orlando.
  • Hub Status: Houston Hobby serves as a focus city for Southwest Airlines, with additional significant operations by JetBlue Airways and Sun Country Airlines.

Airport History

The airport, also known as William P. Hobby Airport, is an international airport located in Houston, Texas. The airport has a rich history that dates back to the early 1900s. Here are some significant events in the airport's history:

  • 1927 - The airport was established as a private landing field by the W.T. Carter Lumber Company.
  • 1937 - The City of Houston purchased the airport and renamed it Houston Municipal Airport.
  • 1940s - The airport served as a training facility for the United States Army Air Forces during World War II.
  • 1954 - The airport was renamed to honor William P. Hobby, a former Texas governor and lieutenant governor.
  • 1967 - The airport's first terminal building was constructed.
  • 1990s - The airport underwent major renovations and expansions, including the addition of a new terminal building.
  • 2015 - Southwest Airlines, the airport's largest carrier, announced plans to expand its operations at Hobby Airport.

Today, Hobby Airport is a bustling airport that serves millions of passengers each year. It is a hub for Southwest Airlines and offers flights to destinations throughout the United States, Mexico, and the Caribbean.

Airport Contact Information

For more information about Houston Hobby Airport, please refer to the following contact details:

  • IATA Code: HOU
  • Airport Website
  • Phone: +1 713-640-3000
  • Email: [email protected]
  • Mailing Address: Houston Hobby Airport, 7800 Airport Blvd, Houston, TX 77061, United States

Note that the contact information provided here is subject to change by the airport operator(s).

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Houston Hobby Airport Q&A

The airport has two main terminals: the Central Concourse, primarily used by Southwest Airlines, and the Main Terminal, which serves airlines like American Airlines, Delta Air Lines, and JetBlue Airways.
Passengers can use a free shuttle service that runs every 5-7 minutes or walk between the terminals via a covered walkway that takes approximately 5-10 minutes.
The airport offers covered and uncovered parking in the Central Concourse and Main Terminal garages, as well as an economical Ecopark lot. Off-airport parking options with shuttle services are also available.
You can use the METRO bus 88 for a cost-effective option or opt for ride-sharing services like Uber and Lyft for a quicker trip.
Yes, there are numerous dining options including Pappadeaux Seafood Kitchen, Starbucks, Whataburger, and Chick-fil-A, among others.
Options include car rentals from companies like Avis and Hertz, taxis, ride-sharing services, airport shuttles, and the METRO bus system.
Yes, free Wi-Fi is available throughout the terminals for passengers.
Flight status can be checked via the in-airport Flight Information Display System (FIDS), airline mobile apps, or the iFly website's flight departures page.
Use the cell-phone waiting areas near the airport entrance to wait for free until your passenger is ready for pickup.
Popular destinations include Dallas, Atlanta, Denver, Chicago, and Orlando.