ROC Airport Map & Terminal Guide
- Airport Terminal Maps
- Getting Around ROC Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to the Greater Rochester International Airport, your gateway to seamless travel in and out of Rochester, NY. Whether you're departing or arriving, our comprehensive guide will help you navigate through the terminals, find amenities, and ensure a smooth journey.
Airport Terminal Maps
Do you know your specific departure or arrival terminal at Rochester Airport (NY)? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
ROC Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
Rochester Airport Terminal Map
Getting Around ROC Airport
The layout of ROC Airport features a main terminal building that branches into two concourses, known as Concourse A and Concourse B. Concourse A, also called the Frederick Douglass Concourse, houses gates A1 through A11 and is primarily used by airlines such as JetBlue, Spirit, American, Avelo, and Southwest. Concourse B, referred to as the Susan B. Anthony Concourse, includes gates B1 through B10 and serves United, Delta, and Allegiant. These concourses are accessible from the central ticketing hall, which leads to a six-lane security checkpoint.
Inside the airport, navigation is straightforward due to the clear signage directing you to both concourses, the ticketing hall, and baggage claim areas. After passing through security, you can find a variety of amenities including a food court located in the post-security area. For those arriving at ROC Airport, the baggage claim is situated on the arrivals level, equipped with four carousels. Car rental offices and airline baggage services are also conveniently positioned near these carousels. Here are a few tips to help you move around the airport efficiently:
- Follow the overhead signs for directions to your gate, baggage claim, or any other service you might need.
- If you're transferring between gates within the same concourse, it's a quick walk. However, moving between Concourse A and Concourse B might take a bit more time, so plan accordingly.
- Information desks and airport staff are available throughout the terminal if you need personal assistance or have questions.
Check the terminal map to see which airlines are assigned to concourses at ROC.
Frequent Flier Terminal Tips
To help you navigate ROC with ease, we've gathered the best advice from ROC-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the terminals for a smoother trip. Here's what they have to say:
"Last time I was at ROC, I appreciated how clear the signage was between Concourse A and B. It saved me time in finding my gate." — Javier S., Rochester, March 2024
"I always use the interactive map available on the airport website to check amenities. It helped me locate the food court and charging stations quickly." — Maya K., Irondequoit, April 2024
"I found that asking an information desk staff member direct questions about airline kiosks made my security screening less stressful, especially during busy hours." — Paul R., Brighton, February 2024
"I like sitting near the window at the Delta Sky Club in Concourse B. The view of the runway adds a calming touch before my short flight." — Lina M., Pittsford, May 2024
"At ROC, I use the quick shuttle between terminals only if I see a long line. Otherwise, the walking route has worked just fine for me." — Amir T., Penfield, June 2024
"I found the baggage claim area easy to spot thanks to clear monitors. Baggage carts were always nearby whenever needed." — Zoe F., Greece, December 2024
iFly Tip: Explore the convenience of airline mobile app check-in to save time.
Security & Screening
In this section, you will find comprehensive information about the security and screening processes at the airport. Learn about the locations of security checkpoints, the availability of fast track lanes like TSA PreCheck and CLEAR, and where to find passport and immigration control. Discover the benefits of programs like Global Entry and how to expedite your security screening experience. Additionally, find out how to enroll in or renew your TSA PreCheck membership to enjoy faster travel.
Locations of Security Checkpoint(s)
The Greater Rochester International Airport has two security checkpoints located in the Main Terminal. One is located near the entrance of Concourse A, and the other is located near the entrance of Concourse B. Both checkpoints are equipped with advanced technology to ensure the safety and security of all passengers and their belongings. It is recommended that passengers arrive at least two hours before their scheduled departure time to allow enough time for security screening.
Fast Track Lanes and Locations
The Greater Rochester International Airport offers a TSA PreCheck program, which allows eligible passengers to use the expedited security lanes. The TSA PreCheck lane is located at the security checkpoint near the entrance of Concourse A. Passengers who are enrolled in the program can keep their shoes, belts, and light jackets on, and can leave their laptops and liquids in their carry-on bags. In addition, the airport also offers a CLEAR program, which uses biometric technology to expedite the security screening process. The CLEAR lane is also located at the security checkpoint near the entrance of Concourse A.
Passport & Immigration Control Locations
The Greater Rochester International Airport has a U.S. Customs and Border Protection (CBP) facility located in the Main Terminal. Passengers arriving from international destinations will go through passport and immigration control at this facility. The CBP facility is located on the lower level of the Main Terminal, near baggage claim. Passengers will need to present their passport and any necessary travel documents to CBP officers for inspection. It is recommended that passengers arriving from international destinations allow ample time for passport and immigration control processing.
TSA and TSA Pre Checkpoints
At ROC Airport, the TSA and TSA Pre Checkpoints are located on the upper level of the terminal, near the airline ticket counters. The TSA Pre Checkpoint offers expedited screening for eligible passengers, allowing them to keep on their shoes, belts, and light jackets, and keep their laptops and liquids in their bags. To use TSA Pre, passengers must apply and be approved through the TSA Pre Check program.
To get the latest TSA wait times, visit our TSA wait times guide.
Global Entry Locations
Global Entry is a U.S. Customs and Border Protection program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. At the airport, Global Entry kiosks are located in the International Arrivals area of the terminal. To use Global Entry, travelers must apply and be approved through the program, and have their passport and fingerprints on file with U.S. Customs and Border Protection.
CLEAR Lane Locations
This airport does not currently have CLEAR Lanes. However, you still might be able to use CLEAR if you are traveling to or from another airport that does. You can easily check CLEAR airport locations and learn more about how to save a ton of time on your next trip!
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Avoid travel stress by checking the baggage cutoff times before you head to the airport.
Food, Shops & Services
Traveling can be exhausting, but Rochester Airport has plenty of options to keep you fueled and entertained during your journey. If you're looking for food and shopping, you'll find a variety of options in Concourse A, Concourse B, and the Main Terminal.
For a quick bite, head to one of the many fast food options, such as McDonald's or Dunkin' Donuts. If you have more time to spare, sit down and enjoy a meal at one of the sit-down restaurants, such as the popular Bar 145 or the local favorite, The Distillery. And if you're in the mood for a drink, there are several bars and lounges to choose from, including the Genesee Brew House and the Samuel Adams Toasts & Tastes.
When it comes to shopping, Rochester Airport has a variety of stores to browse through. From souvenirs and gifts to electronics and books, you'll find everything you need to make your trip more enjoyable. And if you need any last-minute amenities, there are several convenience stores and pharmacies located throughout the airport.
Check out our restaurants and stores directory to learn more about food and shopping choices at the airport.
Baggage Claim Areas
ROC has two baggage claim areas located in the Main Terminal. Baggage for all airlines is delivered to these areas. Passengers should check the monitors located throughout the terminal for their flight's baggage claim carousel number. Baggage carts are available for use in the baggage claim areas.
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iFly Tip: For stress-free flights with toddlers, check out our comprehensive travel guide.
Rochester Terminal Q&A
Find more help here for your journey through the airport