Mexico City Benito Juarez Airport MEX Airport Traveler Guide

Picking Up and Dropping Off Passengers

At the airport, passengers can be picked up and dropped off at designated curbside areas outside of each terminal. However, it is important to note that curbside parking is strictly prohibited and vehicles left unattended will be towed. To avoid this, drivers can utilize the airport's cell-phone waiting areas, located near each terminal, where they can wait for their arriving passengers free of charge.

When picking up passengers, it is recommended to confirm the terminal and gate number beforehand to ensure a smooth and timely pick-up. Drivers should also be aware of any airport-specific regulations, such as restricted pick-up areas or time limits for loading and unloading passengers.

Parking Facilities & Options

If you're driving to Mexico City Benito Juarez Airport, you'll find several parking options available to suit your needs.

Both Terminal 1 and Terminal 2 offer on-site parking garages, with Terminal 2 also providing an outdoor lot. If you're looking for a more economical option, off-airport parking lots are also available nearby.

If you're waiting to pick up a passenger, you can use the cell phone waiting area located near Terminal 1. This area allows you to wait in your vehicle until your passenger has arrived and is ready to be picked up.

Handicapped parking is available in all parking areas, with designated spaces located near the entrances and exits. If you require assistance, shuttle services are available to transport you to and from the terminals.

Off-airport parking can be a cost-effective option for travelers on a budget. These lots typically offer shuttle services to and from the airport, and may even provide additional amenities such as car washes or oil changes.

Get details about Mexico City Airport parking options and rates, along with more economical off-airport parking here.

Transportation Options

MEX offers a variety of transportation options to get you to your destination.

• Rental Cars: If you prefer to rent a car, major providers such as Avis, Budget, Hertz, and National have facilities located at the airport.
• Taxis: Taxis are available and can be found outside of the arrivals area. Fares are determined by zones, and rates are posted inside the taxi. It is recommended to only take authorized taxis to avoid scams.
• Ride Share Services: Shared ride services are available, including Uber and Cabify. Pickup areas are located outside of the arrivals area, and there may be restrictions on where the driver can drop you off.
• Airport Shuttles: Airport shuttles are available and can be found outside of the arrivals area. Fares vary depending on the destination, and pickup areas may differ depending on the shuttle company.
• Public Transportation: If you prefer public transportation, the airport is connected to the city's metro system. Line 5 of the metro connects to the airport, and a one-way ticket costs around 5 pesos. Buses are also available, and fares range from 6 to 30 pesos depending on the route.

Airport Hotels

Whether you're catching an early flight, in transit, or exploring the vibrant city, finding a comfortable hotel can greatly enhance your travel experience. Our guide provides a selection of hotels that cater to different needs and preferences, offering everything from round-the-clock airport shuttle services to strategic locations within proximity to the city's top attractions. From luxury to budget-friendly options, these hotels offer a range of amenities such as free Wi-Fi, fitness facilities, and 24-hour room service. Some are situated directly opposite the airport, while others are nestled in the heart of the city, providing easy access to cultural and historical landmarks. Ready to explore your options? View all Benito Juarez Airport Hotels now.

Dining & Shopping at MEX Airport

Traveling through Mexico City Airport can be a delightful experience, especially when it comes to dining and shopping. The airport offers a wide range of restaurants and stores that cater to every taste and preference. Some of the popular dining options include La Mansion, Salute, Wings, Sbarro, Carl's Jr., and Subway. On the other hand, the airport's shopping scene is equally impressive, with stores like OXXO, Aerotodo, Xocolia, Daniel Espinosa, Harmont & Blaine, and La Riviera. However, this is just a sample of what the airport has to offer. For a complete list of restaurants, bars, shops, and news stands, here's where to find everything you need.

Passenger Services

MEX Airport offers a range of passenger services to ensure a comfortable and stress-free travel experience.

For those who need to stay connected, free WiFi is available throughout both Terminal 1 and Terminal 2. If you have lost an item during your travels, visit the airport's lost and found office located in the arrivals area of Terminal 1.

Traveling with children? The airport has designated children's play areas in both terminals to keep young ones entertained. For passengers with special needs, the airport offers a range of services including wheelchair assistance and accessible restrooms.

Banking services are also available in both terminals, with ATMs and currency exchange offices located throughout the airport. In case of a medical emergency, there are medical facilities and trained staff available 24/7 in both terminals.

Flight Status Info

As a traveler, it's important to stay up-to-date on the status of your flight. At the airport, there are several ways to check your flight status and stay informed about any changes or delays.

One way to check your flight status is by using the in-airport flight displays (FIDS). These displays are located throughout the airport and provide real-time updates on flight departures, arrivals, and gate information. Simply find the display for your airline and flight number, and you'll be able to see the most current information about your flight.

Another way to stay informed about your flight is by using your airline's mobile phone app. Many airlines offer apps that allow you to track your flight status, receive alerts about departure delays, cancelations, or gate changes, and even check in for your flight. You can also sign up for text, email, and push notifications from your airline to receive updates about your flight directly on your phone.

Passengers can check the status of their flight departure at Mexico City Benito Juarez Airport by visiting the flight departures page on ifly.com, which provides real-time updates on flight departures, delays, and gate information.

Airport Facts & Stats

• Location: Mexico City Benito Juarez Airport (MEX) is located in Mexico City, Mexico.
• Terminals: The airport has two terminals: Terminal 1 and Terminal 2, with Terminal 2 being the larger of the two.
• Airlines Served: Major airlines include Aeromexico, Interjet, and Volaris. For a complete list of airlines, visit the MEX Airlines Served page.
• Passenger Traffic: The airport handles approximately 120,000 passengers daily.
• Daily Flights: Mexico City Airport sees over 1,200 daily flights.
• Top Destinations: The most popular destinations from MEX are Cancun, Guadalajara, Monterrey, Tijuana, and Houston.
• Hub Status: Mexico City Benito Juarez Airport is a hub for Aeromexico and Interjet.

Airport History

The Mexico City Benito Juarez Airport, also known as the Mexico City International Airport, is the busiest airport in Mexico and one of the busiest in Latin America. It has a rich history dating back to the early 1920s when it was first established as a military airbase. Here are some significant events in the airport's history:

• 1928 - The airport was officially opened as a civilian airport, named after Benito Juarez, a former president of Mexico.
• 1952 - The first international flight departed from the airport, marking a new era of international travel for Mexico.
• 1969 - A new terminal building was constructed to accommodate the growing number of passengers and airlines.
• 1985 - The airport was severely damaged by a massive earthquake that struck Mexico City, causing significant damage to the terminal and runways.
• 1994 - A second terminal building was opened, doubling the airport's capacity and allowing for more international flights.
• 2014 - The airport underwent a major renovation and expansion project, including the construction of a new terminal building and the extension of runways.
• 2020 - Due to the COVID-19 pandemic, the airport saw a significant decrease in passenger traffic, leading to the temporary closure of one terminal building.

Today, the Mexico City Benito Juarez Airport continues to serve as a major hub for travel throughout Mexico and Latin America, with plans for further expansion and modernization in the coming years.

Airport Contact Information

For more information about Mexico City International Airport, please refer to the following contact details:

• IATA Code: MEX
• Airport Website
• Phone: +52 55 2482 2400
• Email: [email protected]
• Mailing Address: Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

Note that the contact information provided here is subject to change by the airport operator(s).

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