CLT Terminal Maps & Guide
- Airport Terminal Maps
- Getting Around CLT Airport
- Frequent Flier Terminal Tips
- Security & Screening
- Food, Shops & Services
- Baggage Claim Areas
- Airport Map FAQ
Welcome to Charlotte Douglas Airport, one of the busiest airports in the United States and a major hub for American Airlines. Whether you're navigating through its single terminal with five interconnected concourses or enjoying the wide range of dining and shopping options, this airport offers a seamless travel experience. Explore our comprehensive guide to make the most of your time at CLT.
Airport Terminal Maps
Do you know your specific departure or arrival terminal at Charlotte Airport? Select it from the list of terminal maps below, and use the interactive map to find all available amenities, and even navigate to them, or to another terminal if you're connecting at the airport.
CLT Airport Terminal Map: First, scroll down on this page to the map image. Then, tap or click on the image or button to choose your terminal or locate parking facilities. A window will open with an interactive map, allowing you to pan and zoom to a specific terminal or concourse, gate, or amenity. You can also use the search feature to highlight the location on the map of gates, restaurants, lounges, security checkpoints, baggage claim areas and more. In addition, get directions from one location to another, which is very handy when you know your arrival and departure gate for a connection!
IMPORTANT: If using a mobile phone, please check that you are using the latest software (e.g. iOS) version for the best results.
WATCH VIDEO: Join us on a comprehensive tour of Charlotte Douglas International Airport (CLT) and discover its key features and amenities:
Charlotte Douglas Airport Terminal Map
Getting Around CLT Airport
CLT has a single terminal with five concourses, making navigation relatively straightforward. All concourses (A, B, C, D, and E) are interconnected through the central terminal building, which houses essential services such as ticketing, security, and baggage claim. This centralization facilitates easy movement between concourses without the need to exit and re-enter through security.
Here’s a quick breakdown of the concourses:
- Concourse A: 32 gates. The main pier serves American Airlines, while the North extension piers accommodate United, Southwest, jetBlue, Spirit, Delta, Frontier, Sun Country, and Air Canada.
- Concourse B: 16 gates, exclusively for American Airlines mainline domestic flights.
- Concourse C: 18 gates, also exclusively for American Airlines mainline domestic flights.
- Concourse D: 13 gates, serving American, Lufthansa, and Volaris. International flights without customs preclearance are processed here.
- Concourse E: 45 gates, primarily used by American Eagle, with some gates allocated to Contour Airlines.
For added comfort during layovers or delays, consider visiting one of the many airport rocking chairs spread throughout the terminal. If you seek a quieter space, The Club VIP Lounge offers a relaxing environment with various amenities. Signage throughout the terminal is clear and plentiful, making it easy to find your way around.
Learn which airlines are based at CLT Airport and find out their terminal assignments.
Frequent Flier Terminal Tips
To help you navigate the airport terminals with ease, we’ve gathered the best advice and tips from CLT-based frequent travelers, flight attendants, pilots, and airport staff. Their first-hand insights will guide you through the terminals for a smoother journey. Here’s what they have to say:
Navigating the Airport
"If you're flying out of Concourse E, be prepared for a bit of a walk. It's the busiest concourse with 45 gates, primarily serving American Eagle. I recommend giving yourself some extra time to navigate the area, especially during peak hours." — John D., Belmont, NC, January 2024
"The central atrium is a great meeting point if you're traveling with a group. It's easy to find and has plenty of seating. Plus, you can grab a coffee while you wait." — Maria S., Gastonia, NC, March 2024
Amenities & Services
"Don't miss out on the rocking chairs spread throughout the terminal. They are a great way to relax if you have some time before your flight. You can find them mostly near the central terminal area." — Emily R., Matthews, NC, February 2024
"For those looking to unwind, The Club VIP Lounge in Concourse D offers a quieter space with excellent amenities. It's worth the entry fee if you have a long layover." — Ahmed K., Huntersville, NC, June 2024
Security
"The TSA PreCheck lane at the main security checkpoint in the atrium is a lifesaver. If you travel frequently, it's definitely worth enrolling in the program to save time." — Lisa T., Concord, NC, December 2023
"If you're flying internationally, make sure to go through the Federal Inspection Services area in the Concourse D/E connector. The automated passport control kiosks can speed up the process significantly." — Robert M., Pineville, NC, April 2024
Baggage
"The baggage claim areas are well-organized and easy to navigate. Look for the flight information displays to quickly locate your carousel. If you need help, airport staff are usually very responsive." — Javier L., Fort Mill, SC, May 2024
"If you have oversized luggage or special items, there are dedicated areas for such items near each baggage claim carousel. Make sure to check the signage for directions." — Hannah W., Indian Trail, NC, September 2024
iFly Tip: Discover a variety of helpful air travel topics on our comprehensive reference guide.
Security & Screening
In this section, you will learn about the various security checkpoints located throughout the airport, including the main security checkpoint and additional ones at each concourse. You'll also find information on expedited screening options such as TSA PreCheck and CLEAR lanes, as well as the locations for passport and immigration control for international travelers. Additionally, details on Global Entry, current security wait times, and special offers for TSA PreCheck and CLEAR enrollment are provided to help you navigate security with ease.
Locations of Security Checkpoint(s)
CLT Airport has multiple security checkpoints located throughout the airport. The main security checkpoint is located in the atrium of the terminal building, near the entrance to Concourse A. There are also additional security checkpoints located at the entrance to Concourse B, Concourse C, Concourse D, and Concourse E. Passengers are advised to arrive at the airport at least two hours before their scheduled departure time to allow enough time to go through security.
Fast Track Lanes and Locations
The airport offers a TSA PreCheck program for eligible passengers, which allows them to use expedited screening lanes and avoid removing their shoes, belts, and jackets, as well as their laptops and liquids from their carry-on bags. The TSA PreCheck lane is located at the main security checkpoint in the atrium of the terminal building, near the entrance to Concourse A. Additionally, there are CLEAR lanes located at the entrance to Concourse A and Concourse D, which offer expedited screening for eligible passengers who have enrolled in the CLEAR program.
Passport & Immigration Control Locations
Passport and immigration control at Charlotte Douglas is located in the Federal Inspection Services (FIS) area, which is located in the Concourse D/E connector. All international arrivals must go through passport and immigration control before proceeding to baggage claim and customs. The FIS area is equipped with multiple passport control booths and automated passport control kiosks to expedite the process for passengers. After clearing passport control, passengers can collect their checked baggage and proceed through customs before exiting the airport.
TSA and TSA Pre Checkpoints
CLT has TSA and TSA Pre Checkpoints to ensure a smooth and safe screening process for all passengers. TSA Pre Check is a program that allows eligible passengers to enjoy expedited screening, which means they can keep their shoes, belts, and light jackets on, and their laptops and liquids in their bags. To participate in TSA Pre Check, passengers must apply and be approved by the TSA.
Looking for current security checkpoint wait times? Visit our security wait times page.
Global Entry Locations
Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Charlotte Douglas Airport has a Global Entry Enrollment Center located in the baggage claim area of the main terminal. This center allows travelers to complete their Global Entry application, interview, and enrollment process in one location. The Global Entry program is a great option for frequent international travelers who want to save time and hassle at customs and immigration.
CLEAR Lane Locations
This airport does not currently have CLEAR Lanes. However, you still might be able to use CLEAR if you are traveling to or from another airport that does. You can easily check CLEAR airport locations and learn more about how to save a ton of time on your next trip!
Limited Time CLEAR Offer
In partnership with iFly, you can now get CLEAR for 2 months free! You can enjoy the convenience of CLEAR on your next trip without the hassle and stress of long lines at the TSA checkpoint. Enrollment is fast and easy.
Ready to Renew or Enroll in TSA PreCheck* for Faster Travel?
Renew Your TSA Pre Membership
Is your TSA PreCheck membership expiring soon? Renew your 5-year membership online with ease through this exclusive iFly offer. Continue to enjoy the benefits of faster airport security, including shorter lines and the convenience of not having to remove shoes, belts, or laptops. Don’t wait—Renew today!
Enroll in TSA PreCheck
If you’re new to TSA Pre, now is the perfect time to enroll! Take advantage of this offer to join the program and start enjoying stress-free travel. With PreCheck, you’ll breeze through airport security with shorter lines and no need to remove shoes, belts, or laptops. Enroll Now!
*TSA Precheck is available to U.S. citizens, U.S. nationals, and lawful permanent residents.
iFly Tip: Ensure a stress-free journey by reading our tips for overweight travelers.
Food, Shops & Services
CLT is a hub for American Airlines and is one of the busiest airports in the United States. The airport has a wide range of food and shopping options to keep travelers entertained during their layovers.
Foodies will be delighted to find a variety of dining options, ranging from fast food to sit-down restaurants. The airport has a food court located in the main terminal, which offers a range of options including pizza, burgers, sandwiches, and salads. For those looking for a more upscale dining experience, there are several restaurants located in the concourses, serving everything from sushi to steak.
Travelers looking to do some shopping will find plenty of options at Charlotte Douglas Airport. The airport has a range of shops, including duty-free stores, newsstands, and gift shops. There are also several specialty stores, such as a Harley-Davidson store and a PGA Tour Shop. In addition to shopping and dining, the airport offers a range of amenities, including free Wi-Fi, charging stations, and a pet relief area.
Charlotte Airport has everything travelers need to make their layovers enjoyable. With a wide range of food and shopping options, as well as plenty of amenities, travelers are sure to find something to keep them entertained during their time at the airport.
For more information on where to eat and shop, visit our dining and shopping guide.
Baggage Claim Areas
CLT Airport has baggage claim areas located on the lower level of the terminal. There are four baggage claim areas, each serving a different set of airlines. Baggage claim carousels are clearly marked with the corresponding airline and flight number. Passengers can easily locate their baggage by checking the flight information displays located throughout the baggage claim area. If you need assistance with locating your baggage, airport personnel are available to help.
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iFly Tip: Discover the benefits of TSA PreCheck and make your airport security a breeze.
Charlotte Douglas Terminal Q&A
Find more help here for your journey through the airport