Transportation from Charlotte Douglas Airport: All ground transportation (other than CATS buses) is located curbside at the lower baggage claim level of the terminal. Limo, sedan and contract van services are available only by pre-arrangement - contact one of the providers listed on the Visitor Information board located in Baggage Claim.
Ride-Share Uber & Lyft is available at the lower level outside of Zone D. Contact: Uber: www.uber.com/airports/clt/ Lyft: www.lyft.com/cities/charlotte-nc
The Consolidated Rental Car Facility is located in the hourly parking deck on levels 1-3 .
CATS buses* (Tel: 704-336-7433) pick up in front of Zone D Baggage Claim. CATS transit centers are at Eastland, SouthPark, Rosa Parks Place, and at the Charlotte Transportation Center - the main connecting hub for CATS buses & rail routes. For more information open: www.charlottenc.gov/cats/bus/riding-cats/Pages/default.aspx.
For route schedule open: http://charmeck.org/city/charlotte/cats/Bus/routes/Pages/default.aspx and select Route 5.
The CATS Sprinter Bus Route 5 (green & white) offers direct connection between the Airport & Charlotte's city center. Sprinter buses depart every 20 mins weekdays, every 30 mins nights & weekends. They offfer wider aisles & baggage rack, and at the new shelters are digital real-time arrival info. For detailed info open: http://charmeck.org/city/charlotte/cats/Bus/Documents/Sprinter.pdf .
The CATS Express Bus service offers two separate routes from select CATS Park & Rides. Express bus fare is required for both routes 590 /591. These buses run daily every half hour, 5am-midnight at $3 - visit: http://charmeck.org/city/charlotte/cats/Bus/routes/Pages/airport-connector.aspx or call 704-336-7433:
Route 590 Airport Connector - Northlake Mall Park & Ride runs daily every half hour, using I-485 For schedules open: http://charmeck.org/city/charlotte/cats/Bus/schedulechg/Documents/2014-June/590%20Airport%20Connector-Northlake.pdf
Route 591 Airport Connector - Archdale makes pickups along LYNX Blue Line at Archdale, Tyvola & Woodlawn transit stations - with dropoffs at bus stop. For schedules open: http://charmeck.org/city/charlotte/cats/Bus/schedulechg/Documents/2014-June/591%20Airport%20Connector-Archdale.pdf
* CATS Bus Stop signs show the route & telephone numbers. Bus fares are posted on the farebox as you enter the bus. CATS fare or CATS pass accepted; for transfer notify driver. Transfers are valid for 90 minutes and are free if connecting fare is not higher. Ring the bus bell one stop prior to your stop. Exit front or rear of bus.
Ride-Share Uber & Lyft is available at the lower level outside of Zone D. Contact: Uber: www.uber.com/airports/clt/ Lyft: www.lyft.com/cities/charlotte-nc
The Consolidated Rental Car Facility is located in the hourly parking deck on levels 1-3 .
CATS buses* (Tel: 704-336-7433) pick up in front of Zone D Baggage Claim. CATS transit centers are at Eastland, SouthPark, Rosa Parks Place, and at the Charlotte Transportation Center - the main connecting hub for CATS buses & rail routes. For more information open: www.charlottenc.gov/cats/bus/riding-cats/Pages/default.aspx.
For route schedule open: http://charmeck.org/city/charlotte/cats/Bus/routes/Pages/default.aspx and select Route 5.
The CATS Sprinter Bus Route 5 (green & white) offers direct connection between the Airport & Charlotte's city center. Sprinter buses depart every 20 mins weekdays, every 30 mins nights & weekends. They offfer wider aisles & baggage rack, and at the new shelters are digital real-time arrival info. For detailed info open: http://charmeck.org/city/charlotte/cats/Bus/Documents/Sprinter.pdf .
The CATS Express Bus service offers two separate routes from select CATS Park & Rides. Express bus fare is required for both routes 590 /591. These buses run daily every half hour, 5am-midnight at $3 - visit: http://charmeck.org/city/charlotte/cats/Bus/routes/Pages/airport-connector.aspx or call 704-336-7433:
Route 590 Airport Connector - Northlake Mall Park & Ride runs daily every half hour, using I-485 For schedules open: http://charmeck.org/city/charlotte/cats/Bus/schedulechg/Documents/2014-June/590%20Airport%20Connector-Northlake.pdf
Route 591 Airport Connector - Archdale makes pickups along LYNX Blue Line at Archdale, Tyvola & Woodlawn transit stations - with dropoffs at bus stop. For schedules open: http://charmeck.org/city/charlotte/cats/Bus/schedulechg/Documents/2014-June/591%20Airport%20Connector-Archdale.pdf
* CATS Bus Stop signs show the route & telephone numbers. Bus fares are posted on the farebox as you enter the bus. CATS fare or CATS pass accepted; for transfer notify driver. Transfers are valid for 90 minutes and are free if connecting fare is not higher. Ring the bus bell one stop prior to your stop. Exit front or rear of bus.
Tips, Help & Resources
iFly.com strives to make your travel experience as smooth and stress-free as possible, from booking your flights to navigating airport security and beyond. Here are some things you may need to know that can help you on your journey specific to Charlotte's CLT airport:
- Want to know the best way to get to your destination when leaving the airport? There are Charlotte taxi services curbside, or you can use airport shuttle buses & vans, or you can even pick up a rental car from CLT outside baggage claim areas, perhaps as a one-way rental and drop it off in town.
- Charlotte airport is equipped to handle special-needs persons, and also small medical emergencies that may arise.
- To find which baggage carousel your flight is assigned to, look up your flights' arrival status into CLT airport.
- If you have lost something while in the terminal area, please find the contact info for Charlotte Douglas lost & found here.
Find more help here for your journey through the airport