Dublin Airport Lost and Found

DUB Airport Lost and Found

When traveling, losing personal items can be a distressing experience. This article is designed to guide you through the process of locating your lost belongings at the Dublin Airport. From contact information and operating hours of the Lost and Found department to the specific procedures for different locations within the airport, we've got you covered. We also provide information on how to file a report, collection, delivery, charges, and special considerations for sensitive items.

Scroll down to get specific information about what to do if you lost an item at DUB.

Tips, Help & Resources

iFly.com helps you get to, through, and between airports like a pro. Here are some suggestions to help you on your trip through the airport:

Need some cash or local currency for your trip? Go here for the location of DUB's in-terminal ATMs or currency exchangers.
Make use of the wifi offered for free with dublin-airport's terminals and explore the web if you have some time before your departure!
If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
Looking to get the best deal possible on your flight from DUB airport? Check multiple sites, and consider nearby airports.

Contact Information and Operating Hours

The Lost and Found department for Dublin Airport is located at the Airport Police Public Office, which can be found in the Airport Police Station on the arrivals level of Terminal 1. The operating hours are as follows:

Monday – Saturday: 07:00 - 18:30
Sunday: 07:00 - 14:30

Location-Specific Procedures

Items Lost in Airport Terminals

If you suspect you have lost an item inside or outside the terminals at Dublin Airport, excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane, you should contact the Lost and Found department at the Airport Police Public Office.

Items Lost at Security Checkpoint Areas

For items lost at security checkpoint areas, you should also contact the Lost and Found department at the Airport Police Public Office in Terminal 1.

Items Lost in Other Areas

If you have lost items in parking areas, rental car facilities, shuttle busses, and similar areas that are not located inside the airport, you should also report these to the Lost and Found department at the Airport Police Public Office.

Items Lost on the Plane

If you believe you've left an item on the aircraft after landing, there are several options available to retrieve your belongings. You can return to the gate where your flight disembarked and inform the staff of your lost item. If the gate is inaccessible, locate the airport's lost and found desk, if one is available. Another option is to visit the luggage or baggage services desk for your airline, typically located in the baggage claim area. Lastly, you can directly contact your airline's customer service for assistance.

Lost Checked Baggage

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, don't panic. The first step is to report the missing baggage at the airline's luggage service desk in the baggage claim area. They will assist you in filling out a report and provide updates on the status of your luggage. If your luggage is not found within a few days, you should contact your airline's customer service directly.

Here are the most popular airlines that service Dublin Airport and their respective contact information:

If your airline is not listed above, check out airlines that serve DUB for contact info and more.

How to File a Report

If you have lost an item, you can file a report online using the lost property report form. When filing a report, you should be prepared to provide details such as your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.

Collection, Delivery, and Charges

Lost property can be collected from the Airport Police Public Office in Terminal 1. A €10 handling charge is payable for each lost item returned to its owner, and can only be paid by contactless payment. Please note that a valid photo ID will be required for inspection when collecting lost property.

Special Considerations

When collecting sensitive items such as passports or electronics, additional security measures may be in place for your protection. All unclaimed items will be handled according to airport policy. Please be aware of third-party services that may charge unauthorized fees. Always use the official Dublin Airport lost property service.

Last updated: March 26, 2024

Frequently Asked Questions (FAQ)

The Lost and Found department for Dublin Airport is located at the Airport Police Public Office, which can be found in the Airport Police Station on the arrivals level of Terminal 1.

The operating hours of the Lost and Found department are from 07:00 - 18:30 from Monday to Saturday, and from 07:00 - 14:30 on Sunday.

Items lost inside or outside the terminals, at security checkpoint areas, and in parking areas, rental car facilities, shuttle busses, and similar areas not located inside the airport should be reported to the Lost and Found department at the Airport Police Public Office.

If you've left an item on the aircraft after landing, you can return to the gate where your flight disembarked and inform the staff of your lost item. If the gate is inaccessible, locate the airport's lost and found desk, if one is available. Another option is to visit the luggage or baggage services desk for your airline, or directly contact your airline's customer service for assistance.

If your checked baggage does not appear in the baggage claim area within a reasonable amount of time, report the missing baggage at the airline's luggage service desk in the baggage claim area. If your luggage is not found within a few days, contact your airline's customer service directly.

You can file a report online using the lost property report form. Be prepared to provide details such as your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property.

Lost property can be collected from the Airport Police Public Office in Terminal 1. A €10 handling charge is payable for each lost item returned to its owner, and can only be paid by contactless payment. A valid photo ID will be required for inspection when collecting lost property.

When collecting sensitive items such as passports or electronics, additional security measures may be in place for your protection. All unclaimed items will be handled according to airport policy. Always use the official Dublin Airport lost property service to avoid unauthorized fees.

Find more help here for your journey through the airport

DUB Lost And Found Help Dublin Airport