Emergency / Medical Servicesat Hilo ITO Airport
People With Special Needs / Persons With Disabilities
Facilities for Passengers with Disabilities at ITO Airport:
Elevator access to Lost and Found and Airport Manager's offices and from passenger lounge to boarding gates and at arrival areas.
Curbside parking with international blue logo available for vehicles with handicapped placard for loading and unloading.
There are marked stalls for handicapped placard holders nearest the terminal building and crosswalks in the public parking lot.
Restrooms include wide stalls and side grab bars for the mobility impaired in each of the four ground level restroom facilities.
TTY phones are available at the the East and West end baggage claim areas, passenger lounge - both sides and near coffee shop.
Wheelchairs are available through Hawaii Porter Service (888-961-0866) and the various airlines; prior arrangements are necessary to insure availability.
Elevator access to Lost and Found and Airport Manager's offices and from passenger lounge to boarding gates and at arrival areas.
Curbside parking with international blue logo available for vehicles with handicapped placard for loading and unloading.
There are marked stalls for handicapped placard holders nearest the terminal building and crosswalks in the public parking lot.
Restrooms include wide stalls and side grab bars for the mobility impaired in each of the four ground level restroom facilities.
TTY phones are available at the the East and West end baggage claim areas, passenger lounge - both sides and near coffee shop.
Wheelchairs are available through Hawaii Porter Service (888-961-0866) and the various airlines; prior arrangements are necessary to insure availability.
Tips, Help & Resources
iFly.com helps you get around Hilo airport with ease. Here are a few recommendations that can help you navigate and make the most of your airport visit:
- Check here for info on lounges or clubs where you might be able to access.
- Missing an item? Forget or lost something at security? Please find info & contact detail for items lost in the airport here.
- If you have a longer layover and need to kill some time before your flight's departure, check out these ideas to help pass the time.
- Search different travel sites, and even other airports near your departure or destination, to secure the cheapest flights available from Hilo Airport.
- After clearing security, open the map of ITO airport to navigate through the terminals, and see all restaurant and shopping options along the way and at your gate.
- Wifi access is free, so getting on the internet will also help navigate thru the terminals or finding that cafe before you board.
Find more help here for your journey through the airport