Emergency / Medical Servicesat Washington Dulles IAD Airport
Emergency Services (Police/Fire/EMS) at Dulles Police/Fire/EMS Emergency: 911
Police/Fire/EMS Non-Emergency: (703) 572-2400
Police Station Non-Emergency (703) 572-2950
Police/Fire/EMS Non-Emergency: (703) 572-2400
Police Station Non-Emergency (703) 572-2950
People With Special Needs / Persons With Disabilities
IAD Airport is fully ADA compliant.
Rules vary from airline to airline. When making airline reservations, communicate your special needs as to wheelchairs and other assistance needed.
Visual paging is available at Main Terminal, A-Gates and B-Gates.]
TDD Telephones for hard hearings are available in Main Terminal and concourses.
An Animal Relief area can be found at the following locations: (3 outdoors, 2 indoors):
Outside Main Terminal, at (a) West end of Departures level, near walkway to Daily Garage (take door close to Dela ticket counter, then turn left. (b) East End of baggage claim level; folllo signs near bagage claim 1 marked 'Service Animal Relief Area'. (c) East End of Departure level - exit door closest to United Airlines ticket counter; turn right.
Inside at post-security - (a) at A & B gates (between concesion area & gate A31); and (b) at C & D gates (across from gate D-1.
Rules vary from airline to airline. When making airline reservations, communicate your special needs as to wheelchairs and other assistance needed.
Visual paging is available at Main Terminal, A-Gates and B-Gates.]
TDD Telephones for hard hearings are available in Main Terminal and concourses.
An Animal Relief area can be found at the following locations: (3 outdoors, 2 indoors):
Outside Main Terminal, at (a) West end of Departures level, near walkway to Daily Garage (take door close to Dela ticket counter, then turn left. (b) East End of baggage claim level; folllo signs near bagage claim 1 marked 'Service Animal Relief Area'. (c) East End of Departure level - exit door closest to United Airlines ticket counter; turn right.
Inside at post-security - (a) at A & B gates (between concesion area & gate A31); and (b) at C & D gates (across from gate D-1.
Tips, Help & Resources
iFly.com helps you get around Washington Dulles airport with ease. Here are a few recommendations that can help you navigate and make the most of your airport visit:
- Check here for info on lounges or clubs where you might be able to access.
- Missing an item? Forget or lost something at security? Please find info & contact detail for items lost in the airport here.
- If you have a longer layover and need to kill some time before your flight's departure, check out these ideas to help pass the time.
- Search different travel sites, and even other airports near your departure or destination, to secure the cheapest flights available from Washington Dulles Airport.
- After clearing security, open the map of IAD airport to navigate through the terminals, and see all restaurant and shopping options along the way and at your gate.
- Wifi access is free, so getting on the internet will also help navigate thru the terminals or finding that cafe before you board.
Find more help here for your journey through the airport