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LAX Lost And Found Help Los Angeles Airport

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LAX Airport Lost and Found

Have you misplaced an item at the Los Angeles Airport? Don't despair just yet. This comprehensive guide will provide you with all the necessary information about the Lost and Found department at the airport, procedures to follow for different locations, and even how to file a report. Whether you've lost your item in the airport terminal, at a security checkpoint, or even on the plane, we've got you covered.

Scroll down to get specific information about what to do if you lost an item at LAX.

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Contact Information and Operating Hours

The Lost and Found department at Los Angeles Airport is managed by the Airport Police Division. Their mission is to reunite the public with lost items left in public areas such as baggage claim, gate areas, and airport parking lots. However, it's important to note that the Lost and Found Unit does not manage nor collect lost items left in TSA areas or on aircraft.

Location-Specific Procedures

Items Lost in Airport Terminals

For items suspected lost on the airport property, inside or outside the terminals (excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane), you can search through the LAX Airport Police Lost and Found inventory for your lost item. All items turned in to the Airport Police found in the following areas: Ticketing Area, Baggage Claim, Gate Area, Restaurants, Stores, Curbside, Airport Parking Lots, LAX-IT Shuttle, and LAX-IT Lot, will be posted on this webpage within 48 hours excluding holidays and weekends.

Items Lost at Security Checkpoint Areas

For items lost at a TSA security checkpoint, please visit the TSA Lost and Found page here.

Items Lost in Other Areas

For items lost in parking areas, rental car facilities, shuttle busses, and similar areas that are not located inside the airport, please contact the Airport Police Division's Lost and Found department.

Items Lost on the Plane

If you believe you've left an item on the aircraft after arriving at Los Angeles Airport, you have several options available to retrieve your lost item. First, you can return to the gate where your flight disembarked and inform the staff about your lost item. Second, you can visit the Lost and Found desk if one is available at the airport. Third, you can go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Lastly, you can contact your airline directly to report your lost item.

Lost Checked Baggage

If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, don't panic. The first step is to contact the baggage services desk of your airline, which is usually located within the baggage claim area. You'll need to provide them with your bag's information and your flight details. If they are unable to locate your bag immediately, they will provide you with a reference number and contact information so you can follow up.

Below are the most popular airlines that service Los Angeles Airport with links to their customer service pages:

If your airline is not listed above, check out airlines that serve LAX for contact info and more.

How to File a Report

To inquire about a lost item, a claim must be submitted at no cost to the public. You can file a report for your lost item here. When filing a report, be prepared to submit, at a minimum, your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Please verify the spelling of your email address before submitting your claim, and do not submit multiple claims for the same item as it can delay the process.

Collection, Delivery, and Charges

If your item is found and ownership can be verified, you will be emailed a shipping link to recover your item at your expense. In-person return instructions will be provided in the shipping invoice message. A government issued ID is required before the item is returned. Please note that the Lost and Found department does not charge a service fee, nor are they affiliated with third party websites that help search for lost items.

Special Considerations

For sensitive items like passports or electronics, additional security measures may be required. Laptops and tablets require a serial number or passcode, and cellphones require a passcode or IMEI number. Identification Cards and Driver License are automatically mailed to the address on the card. Perishable items such as food are not accepted. Items are kept for a period of 90 days from the date found. If you do not recover your item within the 90-day period, the item will be processed out.

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Frequently Asked Questions (FAQ)

For items suspected lost on the airport property, inside or outside the terminals (excluding security checkpoint areas, immigration and customs areas, airline lounges, or items left on an airplane), you can search through the LAX Airport Police Lost and Found inventory for your lost item. All items turned in to the Airport Police found in the following areas: Ticketing Area, Baggage Claim, Gate Area, Restaurants, Stores, Curbside, Airport Parking Lots, LAX-IT Shuttle, and LAX-IT Lot, will be posted on this webpage within 48 hours excluding holidays and weekends.
For items lost at a TSA security checkpoint, please visit the TSA Lost and Found page here.
If you believe you've left an item on the aircraft after arriving at Los Angeles Airport, you have several options available to retrieve your lost item. First, you can return to the gate where your flight disembarked and inform the staff about your lost item. Second, you can visit the Lost and Found desk if one is available at the airport. Third, you can go to the luggage/baggage services desk for your airline, which is typically located in the baggage claim area. Lastly, you can contact your airline directly to report your lost item.
If your bag does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, don't panic. The first step is to contact the baggage services desk of your airline, which is usually located within the baggage claim area. You'll need to provide them with your bag's information and your flight details. If they are unable to locate your bag immediately, they will provide you with a reference number and contact information so you can follow up.
To inquire about a lost item, a claim must be submitted at no cost to the public. You can file a report for your lost item here. When filing a report, be prepared to submit, at a minimum, your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features. Please verify the spelling of your email address before submitting your claim, and do not submit multiple claims for the same item as it can delay the process.
If your item is found and ownership can be verified, you will be emailed a shipping link to recover your item at your expense. In-person return instructions will be provided in the shipping invoice message. A government issued ID is required before the item is returned. Please note that the Lost and Found department does not charge a service fee, nor are they affiliated with third party websites that help search for lost items.