FCO Airport Lost and Found
Discover the ins and outs of dealing with lost items at the bustling Rome Leonardo da Vinci Airport. From contact information and operating hours of the lost and found offices to specific procedures for different locations within the airport, this guide provides all the essential information you need to retrieve your misplaced belongings. Learn about the steps to file a report, how to collect found items, and special considerations for sensitive objects.
Scroll down to get specific information about what to do if you lost an item at FCO.
Tips, Help & Resources
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- Need some cash or local currency for your trip? Go here for the location of FCO's in-terminal ATMs or currency exchangers.
- Make use of the wifi offered for free with rome-leonardo-da-vinci-airport's terminals and explore the web if you have some time before your departure!
- If you've got lots of checked luggage coming out of baggage claim, the airport has baggage carts located near the arrival carousels.
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Contact Information and Operating Hours
If you've misplaced an item at Rome Leonardo da Vinci Airport, there are dedicated offices to assist you. The contact details and working hours are as follows:
- For items lost in the security check area or before security checks, you can reach out on +39 06 65955253. The office is located at the arrivals of Terminal 3 (next to the Luggage Storage). It is open from Monday to Friday, from 7:00 to 15:00.
- If the loss occurred after security checks, you can contact the office at +39 0665953313. This office is located at the arrivals of Terminal 3, in the baggage reclaim area (in front of baggage carousel 11). The office is open on Monday, Wednesday, and Friday from 7:00 to 15:00.
Location-Specific Procedures
Items Lost in Airport Terminals
If you suspect that you've lost an item on the airport property, inside or outside the terminals, you should contact the relevant office as per the location and timing of the loss, as detailed in the 'Contact Information and Operating Hours' section.
Items Lost at Security Checkpoint Areas
For items lost at security checkpoints, please contact the dedicated office at +39 06 65955253. Remember to provide as much detail as possible about the item and your journey.
Items Lost in Other Areas
If you've misplaced something in areas like parking lots, rental car facilities, or shuttle busses, it's best to directly contact the service provider. If the item is not found, you can then reach out to the lost and found office.
Items Lost on the Plane
If you believe you have left an item on the aircraft after arrival at Rome Leonardo da Vinci Airport, you have several options. You can return to the gate where your flight arrived. If the gate is still open, the staff may be able to assist you in retrieving your item. If this is not possible, or the gate is closed, you can visit the lost and found desk, if one is available at the airport.
In addition, each airline typically has a luggage or baggage services desk located in the baggage claim area. Here, you can report your lost item and they can help you track it down. If all else fails, you can contact your airline directly to report the lost item and seek assistance in locating it.
Lost Checked Baggage
If your checked baggage does not appear in the baggage claim area within a reasonable amount of time after your flight's arrival, it's important to take action promptly. First, check with the airline's baggage service office, which is usually located in or near the baggage claim area. Report the issue to them and they will help you start the process of tracking down your lost luggage.
If your airline is one of the popular ones that service Rome Leonardo da Vinci Airport, you can find their contact information below:
If your airline is not listed above, check out airlines that serve FCO for contact info and more.
How to File a Report
Rome Leonardo da Vinci Airport does not support online form submission for lost items. Therefore, you must contact the appropriate office based on the information provided in this article. When reporting a lost item, be prepared to provide your First/Last Name, Contact number, Date and Time of travel, Airline used, and a detailed description of the property that includes brand, color, size, type, and identifiable features.
Collection, Delivery, and Charges
Once your item is found, you may collect it from the respective lost and found office. Please note that you may need to provide proof of identity and a detailed description of the item. The airport does not currently offer a delivery service for lost items. Information about any fees associated with the lost and found service can be obtained from the respective office.
Special Considerations
For sensitive items like passports or electronics, additional security measures may be in place. You will be guided by the lost and found office in such cases. Beware of third-party services that may charge unauthorized fees. Unclaimed items are handled as per the airport's policy and legal requirements.
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Frequently Asked Questions (FAQ)
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